Effective Communication
Controlling Emotions
Effective Consequences
Accepting Decisions of Authority
100

This is the first step in the skill of Effective Communication.

What is Look at the Person?

100

This is something that causes you to feel frustrated.

What is a situation that causes strong emotions?

100

This is giving a consequence shortly after an incident happens.

What is Immediate?

100

This helps the person know you are listening. 

What is Looking at the Person?

200

This is a way you can let the person know you are hearing what they are saying.

What is Listen without Interrupting?

200

This is something you can do to stay calm.

What is taking deep breaths and relaxing?

200

This is switching up the consequences you use. 

What is Frequency?

200

This is important when you don't want to do what is being asked. 

What is a staying calm and use a neutral tone of voice?

300

These two things should remain calm during a conversation to avoid people getting upset.

What is voice tone and facial expressions?

300

This is noticing you want to yell when you get upset. 

What is Monitoring Feelings?

300
This is a contingency statement you can use to make what you want clear. 

What is an If/Then statement?

300

This is what is said when asked to do something by an authority figure.

What is Saying okay or yes I understand?

400

When someone shares their thoughts, you should do this to make sure you are on the same page.

What is Reflecting Back?

400

This is choosing to change the way you say angry feelings. 

What is rewording angry feelings to be expressed appropriately?

400

This is a ratio that should be used when giving negative and positive consequences.

What is 4:1?

400

This gives you a chance to share what's on your mind. 

What is disagreeing at an appropriate time?

500

This is a situation that you could have used this skill. 

What is practicing?

500

This is what you do when you control your emotions.

What is praising yourself?

500

This is choosing what consequence should be given for an action.

What is Degree/Size? What is punishment fits the crime?

500

This is something you need to refrain from doing when you disagree. 

What is arguing, yelling, or becoming angry?