General Culture
How many days are there in a leap year?
366
What does the "BCC" mean in an email?
Blind Carbon Copy
If you work "Full-time", how many hours do you usually work a week?
40- 44 hours
What should you do if a customer is waiting?
Acknowledge them
What insect is famous for pollinating flowers?
Bee
What is the largest ocean on Earth?
Pacific Ocean
What is the shortcut to "Copy" text on a PC?
Ctrl+C
What is a "Deadline"?
A time limit to finish a task
What is "Body Language"?
Non-verbal communication
What is "Organic Farming"?
Farming without synthetic chemicals
Who painted the "Mona Lisa"?
Leonardo da Vinci
What does "URL" stand for?
Uniform Resource Locator
What is a "Job Perk"?
An extra benefit (like free gym)
What is the best way to handle a complaint?
Listen and offer a solution
What is the "Greenhouse Effect"?
Trapping heat in the atmosphere
What is the smallest country in the world?
Vatican City
What is "Phishing"?
A fraudulent attempt to get data
What does "To be sacked" mean?
To be fired
What is "Retention Rate"?
Percentage of customers who stay
What does "Biodiversity" mean?
Variety of life in an ecosystem
In what year did the French Revolution start?
1789
What is the main purpose of a "Firewall"?
To prevent unauthorized network access
What is a "Whistleblower"?
Someone who reports illegal activity
What is the "Service Recovery Paradox"?
When a customer likes you MORE after you fix a mistake
What is "Permaculture"?
Self-sufficient and sustainable agriculture