Customer support
refers to the age of someone who is between twenty and twenty-nine
twentysomething
the act of doing or saying something deliberately in order to make somebody angry or upset.
provocation
to become involved in a difficult situation with little preparation.
jump in at the deep end
bricks-and-mortar
expression a building, when you are thinking of it in connection with how much it cost to build or how much it is worth
a statement of your beliefs
credo
slot
a long narrow hole that you can fit something into
a good view of something from a high position.
bird’s-eye view
doing several things at the same time.
multitasking
reluctant
not willing to do something
stakeholder
a person or company that is involved i n a particular organization,project, system, etc., especially because they have invested money in it.
staff turnover
the rate a t which people leave jobs and new people arrive:a high turnover of staff/personnel
get rid of
to throw away, give away or sell a possession that you no longer want
expression mainly spoken used for saying that you do not believe what someone is saying.
You’re kidding
not definite or certain
tentative
unacceptable behaviour
misconduct
a vehicle or machine that is so badly damaged that it cannot be repaired.
write-of
hook
a curved piece of metal for hanging things on; a method for getting people interested and attracted to something
to deal successfully with a difficult situation or job
cope with
contingency plan
a plan that helps you t o prepare for possible bad events.
extravagant
extreme, excessive or unreasonable.
something that does not match something else
inconsistency
quibble
a complaint or criticism about something that is not important
not having as many advantages or opportunities as most other people.
underprivileged
set-up fee
the price you have to pay tohave a piece of equipment installed
altruism
a way of thinking and behaving that shows you care about other people and their interests more than you care about yourself.