Conflict Resolution Strategies
Effective Communication
Empathy in Action
Social Awareness
Handling Difficult Situations
100

What is the first step in resolving a conflict?

Staying calm and listening to the other person

100

What is one key to active listening during a conversation?

Focus on the speaker and not interrupt

100

What does empathy mean?

Understanding and sharing the feelings of another person

100

What does it mean to be socially aware?

Being aware of how others feel and understanding social situations

100

What is the first thing to do when you are faced with a difficult situation?

Stay calm and assess the situation

200

If two people disagree, one good way to find a solution is to...

Find a compromise that both sides can agree on

200

When you are speaking, it's important to speak clearly and use a tone that shows respect. This is called...

Tone of voice

200

If you notice a friend is upset, what is one thing you can do to show empathy?

Ask if they want to talk about what’s bothering them

200

How can practicing social awareness help you in school?

It helps you interact positively with others and build good relationships

200

If you’re feeling frustrated in a situation, what is one healthy way to cope?

Take deep breaths or walk away to cool down

300

What does it mean to "use 'I' statements" in a conflict?

Express your feelings and needs without blaming the other person

300

Why is it important to make eye contact during a conversation?

To show that you are paying attention and engaged

300

How does empathy help in conflict resolution?

It helps you understand the other person's feelings and needs

300

What is one example of showing respect for someone else's culture?

Learning about and celebrating their traditions or customs

300

What is an important thing to remember when someone else is upset?

Give them space and listen without judgment

400

Which strategy helps keep the conversation respectful during a disagreement?

Stay calm and avoid interrupting

400

What does it mean to paraphrase someone’s words in a conversation?

Repeating what they said in your own words to show understanding

400

How can showing empathy in a conversation help build stronger relationships?

It shows you care about the other person’s feelings, which builds trust

400

If you see a classmate being excluded from a group, how can you show social awareness?

Step in to include them and show kindness

400

How can asking for help from a trusted adult benefit you in a difficult situation?

They can provide guidance and support

500

What is the goal of using conflict resolution strategies?

Resolve the disagreement in a way that everyone feels heard and respected

500

Why is nonverbal communication just as important as what you say

It shows how you feel and helps others understand your message

500

Why is it important to practice empathy with people who are different from you?

It helps you understand their perspective and form meaningful connections

500

How can social awareness help prevent bullying?

By recognizing when someone is being mistreated and taking action to stop it

500

When facing a challenge, why is it important to look for solutions rather than focus on the problem?

It helps you feel empowered and in control of the situation