Phases
Non-Negotiables
General Knowledge
What this does and does NOT look like...
100

How many phases are there? 

What are 7

100

How many personalized voicedrops are you required to send following coaching? 

What is 1 per session that you coached

100

What does FORD stand for? 

What is Family, Occupation, Recreation and Dreams

100
What you do if you do not know a clients name

What is ask

200

What is the 3rd phase? 

What is the warm up & demo

200

How many times does each client need to have their name used over the mic? 

What is once per session

200
How early should you be at the gym before your scheduled coaching block to complete the daily checklist?

What is 30 minutes

200

During the post-workout phase, if double coaching, which coach holds the door and says goodbye? 

Who is the Mic coach (from the previous session)

300

These phases are known as "magic time"

What is pre-workout and post-workout

300

What is the 1st non-negotiable for the warm-up phase? 

What is "2 claps"

300

What are the "4Es"

Eye Contact
Ear to ear Smile
Enthusiastic Hello
Engage with Ford 

300

If the workout runs long and you have to cut something out of the cooldown, what do you cut? 

What is the stretching 

400

Which phase requires you to complete the daily checklist? 

What is Phase 1

400

What is the only non-negotiable of the post-workout phase? 

What is - hold the door for EVERY client receives an enthusiastic personal goodbye by NAME and ask them when they are coming next

400

During the pre-workout phase, what is the role of the floor coach

What is hold the door to greet people & check them in

400

When double coaching, which coach leads the tempo of the demos? 

Who is the mic coach

500

Which phase requires you to give each client a high five?

What is phase 2, 4, and 6 (pre-workout, workout and post-workout)

500

What are the 4 non-negotiables of the Cool Down Phase

  • Every client receives a high five following the compleition of the workout 

  • Provide the clients with a coaching message that aligns with the theme of the week 

  • Celebrate all client milestones

  • End with an enthusiastic family on 3

500

What are the "3 C's of coaching"

What is:

Correct, Congratulate, Challenge

500

We don't skip steps in the daily check-list because as Martin Rooney, would say that is an example of you using the most dangerous words in the world which are... 

What is "I already know that"