What's the Manual Say
General Knowledge
Quality Checklist
All about Exams
All in Fun
100

Misuse must be distinguished from this.

What is improper use?

100

When is a time that you would use an EP 400 to Suspend Benefits?

NEVER. NEVER EVER EVER

100

How many bank statements are required for an accounting?

All of them.  You must review all statements to cover the accounting period.

100

A type of Field Exam used to replace an existing Fiduciary.

What is SIA

100

Which State has the most streets?

Rhode Island

200

A type of account that manages multiple BENEs funds and only applies to Spouse FIDs, government entities, institutions when accounting is not required or financial institution with trust powers.

What is a pooled account?


FPM II.2.A.2.d.  Pooled Accounts

200

When a fiduciary indicates that he/she requires assistance completing the accounting and the assistance cannot be accomplished over the phone, the hub must conduct this.

What is a Funds Usage Field Examination?

FPM I.3.E.1.c.  When the Fiduciary Indicates Assistance Is Needed to Complete Accounting

200

When do we request an increase or decrease in a bond amount?

What is when the estate changes 20%

200

The field examiner uses this form to document an unscheduled exam, fund usage, or non-fiduciary program exam.

What is 21-3537b, Report of Field Examination?

FPM I.2.E.1.d How to Prepare Field Examination Reports

200

What goes up when rain comes down?

What is an Umbrella

300

Authority to authorize fee may be delegated only to these.

What are supervisory personnel or FSRs?


FPM I.1.A.3.a.  Responsibilities of the FHM

300

Fiduciaries are able to invest in these two types of investments.

What are U.S. savings bonds and Interest or dividend-paying accounts insured under Federal law?

FPM II.2.A.2.b.  Determining Legality and Prudence of Investments

300

Where do you verify the starting balance for an accounting? Name two

What is the bank statement and/or the last approved accounting.

300

FEs are required to instruct prospective fiduciaries to complete these two training modules on the VA fiduciary website.

What are Fiduciary Basics (101) and Acceptable Expenses training modules?

FPM I.2.C.1.d.  Contact With the Fiduciary

300

What has hands but cannot clap?

What is a Clock

400

38 CFR 13.230(b) requires that prior to the release of any retroactive, one-time, or other pending lump sum VA benefit payment exceeding $25,000, the hub must confirm that VA has evidence of surety bond payable to these.

What are Secretary of VA or the court of jurisdiction if a court ordered surety bond already exists?

FPM I.1.A.3.h.  Releasing Withheld VA Benefits Exceeding $25,000

400

The Uniform Veterans Guardianship Act is a type of court appointed guardianship that limits this during an IA/SIA.

What is court approved fee? 

FPM I.2.A.2.a.  IA Field Examinations 

FPM I.3.C.4.b. Guardianship Fees for VA-Appointed Fiduciaries Who Are Also Court-Appointed

400

Where can you verify income reported by the fiduciary? Name 2 places

The auditing LIE must verify that the fiduciary reported all regular and one-time income received on behalf of the beneficiary.  The LIE must review the most recent field examination report to identify all income and accounts, all financial institution documents, and Share corporate record and Social Security Administration inquiry.

FPM, Part I, 3.C.3.b-d

400

Other than an EIA, a BENE will not be seen face to face during any of these situations.

Any of the following:

  • incarcerated, or

  • a patient in a hospital with restrictive entry rules, such a facility for criminally insane that requires warden approval, or

  • there is a documented safety concern as outlined in FPM, Part I, 2.B.1.b that has not been resolved.

FPM I.2.C.1.b.  Contact With the Beneficiary

400

We see it once in a year, twice in a week, and never in a day. What is it?

What is the letter "E"

500

Hub personnel must exercise this in a misuse investigation to ensure protection of the beneficiary, understanding the investigation may be used in an appeal or legal proceeding.

What is due diligence?

FPM II.3.A.3.d Due Diligence in Misuse Investigations

500

38 USC 6107(b) requires VA to take action to terminate the fiduciary within this many days of the misuse allegation. 

What is 60 days?

FPM II.3.A.3.c Timeliness of Actions During an Investigation

500

Which form is used to authorize a fiduciary fee?

The fee is payable and authorized on a VA Form 21P-555, Certificate of Legal Capacity to Receive and Disburse Benefits and Fee Authorization.

500

When the beneficiary’s well-being is monitored by the Veterans Health Administration or another State or Federal agency; or, by a spouse or parent of a minor, VA will not schedule routine interviews with the beneficiary.  These beneficiaries qualify for __________.  

What is Written Contact Only?

FPM I.2.D.1.c Scheduling Annual Written Contact

500

Which 5 letter word in the dictionary can be pronounced the same, even if it has 4 of it's letters removed?

What is a Queue?