Pacific Star Corp
In what year was PSC established?
2005
Which one is our customer name: Sanjiv Mohan, Sanjiv Mahabarata, Sanjiv Maharaj
Sanjiv Maharajh - work for City of Houston
When a customer wants to return an item, he/she needs to request ______
RMA (Return Merchandize Authorization)
Who is PSC's youngest employee or contractor?
Rishika - Born in Jan 2001
City of Dallas, City of Granbury, City of Cape Cod, City of Bushnell
City of Cape Cod
HS Code is also known as ___________
HS Code is also called Schedule B # or Tariff Code or Harmonized Code.
How many employees and contractors does PSC have currently?
22 - Saddiem, Ayodeji, Beatriz, Kyle, Alejandro, Rishika, Kelly, Angelica, Cristian, Tracy, Juan, Daud, Kerri, Charles, Sami, Uzma, Tresna, Michelia, Gloria, Pita, Ayu, Vera
Which customer(s) come and perform an inspection at our site?
DCMA officers come and inspect our order for DLA and Navy orders
What is Special Order Purchase Order?
Special Order PO is a purchase order that is linked / generated from a Sales Order. Thus this SO will get committed not from the available inventory, but once this Special Order PO is received.
How many addresses were PSC located from inception to current?
4 - The first is at 4102 West Northampton. Second is at 6030 Westpark Drive. Third is at 6027 South Loop. Fourth is at current location
Who is our top 3 customers (in terms of Sales $$)?
1. Amazon (FY20: 3.188 M)
2. COH (FY20: 2.45 M)
3. DLA (FY20: 1.26 M)
1. File freight claim to the shipping company
2. Create an RMA to credit the missing item
3. Create replacement SO
4. If the item is not in inventory, make the PO.
How many Cage code does PSC have?
1 - Cage code is customer code from US government. Our Cage code is 4QNY3
To which country, PSC never ship our products?
Burkina Faso, Nigeria, Russia, Mongolia, Iraq, Iran
Iran
What should we do when we receive a damaged item?
1. Create IR with status damaged, and put IR Discrepancy as Damaged Items
2. Send picture using IM to Buyer IR Discrepancy Group
3. Buyer reports to the vendor to create VRMA (to get bill credit)
4. Buyer create replacement PO (either at $0 if free replacement or full amount if vendor send bill credit)