Advance Care Planning
Serious Illness Conversations
Communication Frameworks
End-of-Life Communication
Communication Skills in Practice
100

What is the purpose of advance care planning?

To communicate values, wishes, and who will speak for the patient if they cannot.

100

What is the first step in setting up a serious illness discussion?

Ask permission and prepare the setting (privacy, no interruptions).

100

What does the platinum rule state?

Do unto others what they would want done for themselves.

100

What is the first question to assess when talking about EOL care?

"Do they understand their prognosis?"
100

What communication skill builds trust and safety?

Active listening.

200

What document outlines care a person would accept or refuse?

A health care directive.

200

Why should nurses assess a patient's understanding before giving information?

To align communication with what they already know and correct misconceptions. 

200

In SPIKES, what does the "I" stand for?

Invitation (how much the patient wants to know). 

200

What are some common fears patients may have near end of life?

Pain, suffering, leaving loved ones, or the unknown.

200

Why is it important to avoid assumptions about patients' wishes?

Preferences vary based on personal values, culture, and experiences.

300

When should ACP discussions ideally occur?

Early, before illness, and revisited throughout the illness trajectory.

300

What should nurses do after delivering difficult information?

Pause and explore emotions.

300

What is the purpose of the "Reframe" step in REMAP?

To explore the patient's perception of their situation.

300

What does asking about goals help determine?

What matters most to the patient in the time they have left.

300

What does acknowledging emotion during conversations achieve?

Helps patients feel heard and supported.

400

What is one topic patients should reflect on during ACP?

What is important to them or what makes life meaningful.

400

What are two goals of goals of care conversations?

Guide decisions and align treatments with patient values.

400

In SPIKES, what should be avoided when giving knowledge?

Medical jargon and vague wording.

400

Why explore a patient's "trade-offs"?

To understand how much intervention or suffering they're willing to tolerate.

400

Why is clarity important when discussing treatment options?

It ensures informed decision-making and reduces confusion.

500

Why revisit ACP at "transition points"?

Because goals and preferences may change with worsening symptoms or new diagnoses.

500

Why is prognosis shared gently and clearly?

To support understanding while minimizing distress and ensuring informed choices.

500

After completing REMAP or SPIKES, what is a key final step?

Summarize, recommend next steps, and confirm documentation.

500

Why are EOL conversations described as a "process"?

They require multiple discussions with ups and downs as the patient adapts.

500

What makes communication central to palliative care?

It guides goals, supports coping, and aligns care with what truly matters.