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Background Information
Is it Effective?
How is it Implemented?
Deerhurst
MBToronto
100
The givers of feedback.
Who is peers, subordinates, supervisors, and sometimes customers?
100
Proven to be Effective. Yes/No.
What is yes?
100
Most common way to implement.
What is surveys?
100
Ways Deerhurst collects feedback.
What is customer service? Surveys?
100
Division of this company.
What is Mercedes Benz?
200
The main objective.
What is identifying areas for improvement?
200
One reason multi-source is more effective than single-source feedback.
What is providing new perspectives? Remove obvious faults of single-source? Reduce Subjectivity? Self evaluation? Positive corporate culture?
200
Last step in Steps to Succeed.
What is follow up?
200
Deerhurst hosted this.
What is the G8 summit?
200
Collectors of feedback at MBToronto.
Who is the sales and general manager?
300
Percentage of America's Fortune 1000 corporations that use it.
What is 90%?
300
Three ways for feedback to be effective.
What is specific, based on behavioural actions, and timely?
300
Collector of feedback.
Who is the manager?
300
Frequency of feedback given to employees.
What is every month?
300
DOUBLE JEOPARDY Frequency of performance reviews.
What is every 6 months?