DIA
How many devices can you install Office?
5
Where can you add a Payment Instrument
Payment and Billings
Do you Support DIA for: Office Pro + 2019
NO
Can you Sync iCloud Contacts and calendars in Outlook?
Yes using iCloud for Windows.
Which tool should be used to check if PK is genuine.
KIT
Where can a customer find a PK-Redemption Key after buying office at Wallmart?
Scratch Card
Where can you change the Name on a MSA
Your Info
Do you support reinstalling third party add ins on Outlook?
NO
What's the difference between IMAP and Exchange
Which tool should be used to send MTLU?
MIR.
Forgot PW
Security Info
Recovery Code
Recovery Form
Do you support the following scenario: Subscriber wants to open documents from Onedrive using Excel
YES
Add a Signature in 1 minute
DO IT
Which tool should be used to check if a Redemption Key was redeemed.
Token Lookup Tool
- Stop the install from Task Manager
- Uninstall Office from Control Panel
-Re install
Where can you add 2 step Verif on a MSA
Security - More Security Options
NO
Back up your inbox folder into a .pst file in 1 minute.
DO IT
Wich domains do you use to log in to:
RAVE
ASD
LMI
Quick Assist
What's the last TS step for an Activation Issue? (Describe)
Command Prompts
Look for the article
Copy paste the command prompts.
Sec Info: Helps you recover your PW
I cannot print an envelope I made on Word. My printer works if I print from a website and pdf files.
YES
Create a contact backup in 2 minutes
DO IT
- Show.
- Use call forward.
- Enter ext
- DIAL
- talk to advocate - Forward Call