Verbal & Definitions
Which word means "the exchange of thoughts, opinions, or information by speech, writing, or behavior"?
Communication
In Chris and Susan's phone call about the football game, what role does the phone play?
Channel
Which of the following are the two types of listening: Active and ____?
Passive
Which option best describes "methods used to convey information in the workplace"?
Professional Communication
Which slogan technique uses vague, emotionally appealing words like "You deserve the very best"?
Glittering Generalities
What term describes "a piece of information known or proved to be true"?
Factual
Name the missing basic element of communication from this list: Channel, Feedback, Message, Receiver
Sender
Put the steps of the listening process in correct order: Receiving, Understanding, Evaluating, Remembering, Responding.
Receiving → Understanding → Evaluating → Remembering → Responding
Which step involves "selecting the appropriate channel of communication for message delivery"?
Encoding
The slogan "Everyone is buying it — join them" is an example of which propaganda technique?
Bandwagon
Which term means "the feeling, opinion or disproportionate weight in favor of or against something"?
Bias
Which model of communication best describes simultaneous interpersonal communication?
Transactional
Devion’s distance in relation to his classmates during a presentation is called what?
Proxemics
Name three appropriate steps when preparing for professional speeches and presentations from this list: Audience analysis, Audience identification, Memorizing, Topic selection, Writing the speech.
Audience analysis; Audience identification; Topic selection; Writing the speech
If an advertisement presents only two options when more exist, what fallacy is being used?
Either/or Fallacy
Which word refers to "the use of words solely by the defined meaning"?
Literal
What is anything that disrupts the communication process called?
Noise
Maintaining eye contact and using gestures during a presentation is an example of which kind of communication?
Nonverbal
Two Nonverbal Communication
Eye Contact, Gestures, Body Language, Humor, Paralanguage, Facial Expressions, Distance
What are the 3 words used in your notes about Glittering Generalities
Good Fair Best
What is the term for "a conclusion reached based on evidence and reasoning"?
Inferential
Put these steps of the communication process in order: Thinking, Encoding, Transmitting, Receiving, Decoding, Feedback.
Thinking → Encoding → Transmitting → Receiving → Decoding → Feedback
Which component is NOT part of paralanguage: Tone, Pitch, Loudness, or Noise?
Noise
What is not important to a Professional Speech
Memorizing the whole Speech
Are communication mistakes common?
Yes Very