PCU
Products
Systems
Accounting Stuff
MISC
100

What does PCU stand for? What was our previous name?

Premier Credit Union

Principal Financial Group Employees CU

100

What is a CD and what does it stand for?

Certificate of Deposit: Savings option for members to lock in funds for set term and earn higher interest.

100

What is our main core system we run transactions on? 

CRM/FSP

100

What is the best way to get ahold of accounting for help? 

Zoom chat Accounting/MSR

100
If someone needs debit card limit increase, who can help with that? 

BM, MSS, VMSR, accounting

200

What separates credit union from bank?

Co-operative. Funds go back into our community. Volunteer board of directors.

200

What is our current CD special we are pushing for? And what is rate/APY?

13 mo CD 

200

CRM 

Name 3 ways to look up member

Name, SSN, Card #, VIN

200

What acct is used for cc payments? Walk me through what happens with payment.

MC Sweep - Acctg moves funds over at 4PM

200
Minimum credit score to be a member?

575

300

How much are members insured up to?

$250k per NCUA

300

Balance req for MMS? Premier MMS?

$2k and $25k

300

3 Systems for printing debit card in branch

CRM - Card Management

Card@Once

Shazam

300

Name 3-4 people in accounting

Leah, Rebekah, Cody, Debby, Nathan

300

Ownership:

Whats POA and POD and how do they differ?

Power of Attorney - manage acct up until death

Payable on Death - manage acct after death


400
What is our drawer cash limit?

$7k

400

What is S10? When can members have it?

Companion account: Savings acct option tied to CD. 30 day window. Opens back up when CD matures or new CD open. New money.

400

What system do we use to help members with CC questions?

Springboard

400

Who do we send wires to? 

Accounting User email

400

What is a beneficiary? 

Receive assets from acct if all owners pass away

500

What is our vision?

MAKE LIFE BETTER

500

S16 - What is it and what are requirements?

HYC -15 Debit Card Transactions min amount $10/transaction – PIN or POS

  • Enrollment in Digital Banking
  • Valid email address on file
  • Direct Deposit into S16 High-Yield Share Draft Checking Account
500
What system is used for bill pay?

Allied

500

Do we call accounting directly? Do we send members to accounting phone lines?

NO

500

What is a kirby account?

Acct for kids 12 and under. Get kirby bucks for deposits.