Patient Safety Evolution
Quality Metrics & Policy
Infections & Harm Prevention
High Reliability & Safety Culture
Case Scenarios
100

This 2001 IOM report followed To Err is Human and emphasized that healthcare should be safe, effective, patient-centered, timely, efficient, and equitable.

What is "Crossing the Quality Chasm"?

100

CMS publicly penalizes hospitals with higher-than-expected 30-day readmissions through this program.

What is HRRP (Hospital Readmissions Reduction Program)?

100

CMS no longer pays for additional costs of care related to certain preventable complications. These are commonly known as this.

What are "never events" (or hospital-acquired conditions)?

100

High Reliability Organizations are described as operating in this type of environment where failure is not tolerated.

What is "complex, high-risk industries" (like aviation, nuclear, healthcare)?

100

A patient receives the wrong chemotherapy dose because weight-based dosing was not verified. This is an example of error at which level: prescribing, dispensing, or administration?

What is "prescribing error"?

200

The Swiss Cheese Model of error prevention was developed by this psychologist.

Who is James Reason?

200

This measure set, used in hospital star ratings, includes outcomes like mortality, safety, readmissions, patient experience, and timely/effective care.

What are CMS Hospital Compare (Care Compare) star rating domains?

200

CLABSI rates are reported using this risk-adjusted metric.

What is the SIR (Standardized Infection Ratio)?

200

The five principles of HROs include preoccupation with failure and resilience. This principle emphasizes resisting oversimplification.

What is "reluctance to simplify"?

200

A hospital reduces door-to-balloon time for STEMI patients. This improvement aligns most with which IOM aim?

What is "timeliness"?

300

The "second victim phenomenon" refers to this group affected by medical errors.

Who are healthcare providers (who experience emotional trauma after an error)?

300

The Vizient Quality & Accountability Scorecard emphasizes six domains. Name one besides mortality and safety.

What are effectiveness, efficiency, equity, or patient centeredness?

300

The bundle approach to prevent ventilator-associated events includes head-of-bed elevation, daily sedation interruption, and this oral hygiene step.

What is "oral care with chlorhexidine"?

300

College health centers face rising demand for mental health care. A common safety risk is fragmented communication between campus providers and outside specialists. Embedding this type of consent process helps ensure continuity of care.

What is "shared or universal release of information" (to allow data sharing between providers)?

300

A community hospital reports higher sepsis mortality than expected. The first analytic step is adjusting for this factor.

What is "patient risk/severity of illness"

400

The Lucian Leape Institute is best known for advancing this movement in safety.

What is "systems thinking and patient safety reform"?

400

Under the Hospital-Acquired Condition Reduction Program (HACRP), hospitals in this lowest quartile lose 1% of Medicare payments.

What is the worst-performing quartile (bottom 25%)?

400

In antimicrobial stewardship, the CDC’s "Core Elements" include leadership commitment, accountability, pharmacy expertise, and this activity.

What is "tracking and reporting antimicrobial use and resistance"?

400

In primary care, the Agency for Healthcare Research and Quality (AHRQ) emphasizes this model — originally from aviation — to improve communication and teamwork across clinicians and staff.

What is "TeamSTEPPS"?

400

During a root cause analysis (RCA), the team uses a fishbone diagram. This tool is also known as what?

What is an "Ishikawa diagram" (or cause-and-effect diagram)?

500

This international alliance, founded by WHO, set the first global patient safety challenges (like hand hygiene and safe surgery).

  • What is the WHO World Alliance for Patient Safety?

500

Donabedian’s model evaluates quality using three categories: structure, process, and this outcome.

What is "outcome"?

500

This term describes hospital infections that appear after 48 hours of admission and were not incubating on arrival.

What are "nosocomial infections" (or hospital-acquired infections, HAIs)?

500

During outbreaks like meningitis or COVID-19 on college campuses, rapid coordination across health services, administration, and public health relies on this type of emergency framework, also used in hospitals.

What is "Incident Command System (ICS)"?

500

What is the formal name of the IHI quality improvement model that uses PDSA?

What is "The Model for Improvement?"