Does the $800 switcher offer stack with the $540 Port Credit?
Yes, these promotions are stackable
How much are the activation credits when a FirstNet Subscriber activates on a qualified FirstNet Unlimited plan and a purchase of a smartphone on installment plan?
$150 per FirstNet voice line
Can the COE help with a bill review?
Yes
How much are the ACT credits for:
New Voice Lines?
New Tablet Lines?
Voice ACT = $150
Tablet ACT = $50
Can you sell to a FirstNet Agency Paid customer in store?
Yes! We can manage Agency Paid accounts through OPUS in store!
How much is the iPhone 15 and 16e 128gb when adding a line on CRU?
$1.99
No, however, certain affiliation codes can waive activation fees (you can check this in MST)
Name two ways to get a duplicate agreement removed when creating a new AMB
*AID & COE Ticket
Name the three plans we can offer for CRU voice customers
Does the family member line on FirstNet & Family receive the same advantages as the FirstNet line?
No. The family member line gets a 25% discount, but it is NOT on the FirstNet network and does NOT get priority or preemption.
How much is the port in credit when a CRU customer adds a device on installments?
$540
How much is the reward card for FirstNet Subscriber Paid customers who purchase a smartphone on an AT&T Installment Plan and activate on an eligible plan?
$300
What is the MOP Guide?
A guide that can be found in MST that provides information on CRU promotions, plans, pricing etc...
What is a CRU sole proprietorship account?
A sole proprietor is someone who owns an unincorporated business by himself or herself.
This is reserved for a sole proprietor that has no employees and doesn’t have a tax ID (EIN).
Credit will be run against the customer's Social Security Number (SSN).
What is a FirstNet Affiliation Code?
An Affiliation Code is a unique code created by a FirstNet contracted agency that puts the user directly on the agency's subscriber paid FAN. These Affiliation QR codes are found on the Mobility Sales Tool (MST) and allow the employee of the agency to sign-up for FirstNet without uploading eligibility documents.
How much is the credit for a business customer who activate a new line (non-port) to a new or existing account on an unlimited plan with EIP/Installments?
$360 per line
How much is the Triple Play Offer for FirstNet Subscriber Paid Customers? (With Hotspot)
$60.99
Watch: $10.99 Tablet: $23.00 Phone: $47.99
-$20 Triple Play Discount
What website should you check to verify a business before running credit?
Secretary of State Website
How do you request turnkey pricing for CRU?
COE Request
What should you do when you uncover a subscriber paid customer that does not have an affiliation code?
Get the information for the customer's place of work, preferably the person who manages their mobile devices or IT, and reach out to our FirstNet Sub Paid rep, Shane Smith (304-993-8465).
How much is the credit for new and existing business customers who add a new line with a BYOD device?
$180 per line
True, FirstNet Agency Paid (both Primary and Extended Primary) customers can choose a free smartphone option when purchasing a new FirstNet Ready device!
Who do you need to contact to have an event entered into inMotion for the $200 reward card for new lines done at your event?
PACK Team (John Yacina or Blake Thompson)
What are the requirements to qualify for ACT Credits?
Tax ID & 5+ lines on the account
Is T-Priority offered by T-Mobile the same as FirstNet?
No, T-Priority is not the same as FirstNet. It is not a government approved dedicated network and does not offer First Responders priority and preemption on a cellular network.