Chapter 11 - Managing Organization Design
Q: Organizational design refers to?
A: Structuring an organization to achieve goals
Q: Give an example of why people would react negatively to change
A: fear of the unknown, giving up old ways or anything along those lines.
Q: What act of congress outlaws the discrimination of employees based on race
A: Civil Rights Act
Q: What act of congress outlaws the discrimination of employees based on race.
A: Civil Rights Act
Define Motivation
The process of inspiring and encouraging employees to bring energy, commitment, and enthusiasm to their work to achieve both personal and organizational goals
Q: Which term refers to grouping jobs based on similar tasks?
A: Departmentalization
Q: A Reactive change a response to circumstances as they develop, give a example of this in the workplace
A: anything to do with reacting to a circumstance that arises.
Q: What type of recruiting considers present employees as candidates for openings.
A: Internal Recruiting
Q: What type of recruiting considers present employees as candidates for openings.
Internal Recruiting
What is an example of an Incentive Based Reward
Pay increase, Work Life Balance Improvement, Recognition, etc.
Q: Which organizational design type encourages flexibility and innovation
A: Organic
Q: Planned change is change that is designed and implemented in an orderly and timely fashion in anticipation of future events, give an example of this in the workplace
A: anything that deals with a change that is planned and coordinated.
Q: What is an annual tool that a manager can use to evaluate an employee’s performance
A: Annual Review
Q: What is an annual tool that a manager can use to evaluate an employee’s performance
Annual Review
Why would an employee not be happy about a group reward
They feel their individual effort isn't recognized or it encourages "free-riding," or the group achievement wasn't truly collaborative, etc.
Q: T or F
Organizational design influences how effectively goals are achieved
A: True
Q: If a manager wants to shift the culture of a business what type of change in force are they performing?
A: Internal Force
Q: At what age does the Age Discrimination in Employment Act protect employees
A: 40
Q: At what age does the Age Discrimination in Employment Act protect employees
Name a form of incentive-answer
Pay raise, Time off, Performance based rewards, Etc.
Q: A highly centralized organization means-answer?
A: Decisions are made by top level employees.
Q: There are 3 areas of organizational change, name one?
A: Organizational structure and design, Technology and operations, or People
Q: Employment-at-will says a manager can do what for any reason?
A: Fire employees for any reason.
Q: Employment-at-will says a manager can do what for any reason
A: Fire employees for any reason.
Maslow’s Hierarchy of Needs is a psychological pyramid model showing human motivation as five levels, what are one of the levels of the pyramid
Psychological needs, Safety needs, Love and Belonging, Esteem, and Self-Actualization