Which day of the month is a site safety meeting due?
the 18th
How much notice is required to increase rent on a fixed term lease
No notice
Weekly Site Team Hazards are now due by which day?
Fridays
3 ways a tenant can place a service request?
In the office through site, through client services or in the tenant portal
Name 5 of the 9 categories and headings on the communication board
Vacancy, vacancy budget, google reviews, work orders per door, IMP work orders, curb appeal, wins events and training, outstanding items and plans/job/contractors
What 7 dog breeds are restricted?
German Shepherds, Pit Bulls, Staffordshire Terries, Dobermans, Rottweilers, Presa Canarios, Boxers
In the case of abandoned goods, if a landlord who believes on reasonable grounds that abandoned goods have a total market value of less than the prescribed amount may dispose of the goods. What is the prescribed amount
2000$
By which day of the month are pre move outs required to be completed
the 10th
In a tenants service request, which tab do you click on to find the scheduled date
Labor
What are the two time frames for a customer service related ticket or complaint
1 buisness day to first contact and 5 days to resolution
What items are permitted on a tenant balcony?
Propane BBQ, potted plants and patio furniture
How long after a tenant moves out must a security deposit if any funds are remaining after charges and damages, be returned to the tenant
10 days.
During a snow log inspection what items or areas are site staff responsible for correcting if contractors have not been at site that day
Entrances, entry stairs and sanding all icy sidewalks
When placing a work order for a tenant what information needs to be included in the body of the email
Unit and building, tenant name, phone number, location of the repair, detailed description of the issue
What is Broadstreets largest site? Bonus question how many doors?
Blackstone Village 407 doors
When taking a personal cheque for a security deposit how long before you can approve the tenant?
10 days
How long does a landlord have to give a copy of a signed lease to a tenant. This includes renewals.
21 days after which tenants are allowed to withold rent.
According to policy, when do we complete inspections for abandonment
After 3 consecutive days of no contact after rent has been returned NSF or by the 10th of the month.
According to the fee guide what is the charge to paint the ceilings in a suite?
500$
Upon move out, when and what triggers us filing with the RTDRS for a balance owing? Two items and the amounts?
Rent, any amount owing. Damages in excess of 3000$
Cancelations. What are the fees at each step? Denied, canceled before approval, canceled after approval, canceled after lease is signed?
Denied- Full SD refund
Before Approval- Full SD refund
After approval-150$ charged
After lease signing- No refund
According the minimum housing act, to which Residential tenancies are bound, all rentals must be capable of safely and adequately heating and maintaining all habitable rooms, bathrooms, within the rental to and at what temperature?
Heating 22C
On a move out inspection how many small picture nails are tenants permitted to have in order for wall paint to be consider a refresh?
Less than 5
What are the timelines to first contact for the following work orders
IMMEDIATE
HIGH
NORMAL
LOW
IMMEDIATE- 1 hour
HIGH-1 day
NORMAL- 3 days
LOW-5 days
Who can name 7 items listed on their safety board
harrasment policy, safety policy, violence in the work place, first aid record, incident investigation reports, reportable incident cards, incident flow chart,saftey commitee members and minutes, evac procedure, emergency numbers, first aid certificates, workers rights, whmis, confined space sop, OIS clinic forms, hurt at work