BSP Policies
Leases and the RTA
Inspections
Work Orders and Charges
Random
100

Which day of the month is a site safety meeting due?

the 18th


100

How much notice is required to increase rent on a fixed term lease

No notice


100

Weekly Site Team Hazards are now due by which day?

Fridays


100

3 ways a tenant can place a service request?

In the office through site, through client services or in the tenant portal

100

Name 5 of the 9 categories and headings on the communication board

Vacancy, vacancy budget, google reviews, work orders per door, IMP work orders, curb appeal, wins events and training, outstanding items and plans/job/contractors

200

What 7 dog breeds are restricted?

German Shepherds, Pit Bulls, Staffordshire Terries, Dobermans, Rottweilers, Presa Canarios, Boxers

200

In the case of abandoned goods, if a landlord who believes on reasonable grounds that abandoned goods have a total market value of less than the prescribed amount may dispose of the goods. What is the prescribed amount

2000$

200

By which day of the month are pre move outs required to be completed

the 10th

200

In a tenants service request, which tab do you click on to find the scheduled date

Labor

200

What are the two time frames for a customer service related ticket or complaint

1 buisness day to first contact and 5 days to resolution

300

What items are permitted on a tenant balcony?

Propane BBQ, potted plants and patio furniture

300

How long after a tenant moves out must a security deposit if any funds are remaining after charges and damages, be returned to the tenant

10 days.

300

During a snow log inspection what items or areas are site staff responsible for correcting if contractors have not been at site that day

Entrances, entry stairs and sanding all icy sidewalks

300

When placing a work order for a tenant what information needs to be included in the body of the email

Unit and building, tenant name, phone number, location of the repair, detailed description of the issue

300

What is Broadstreets largest site? Bonus question how many doors?

Blackstone Village 407 doors

400

When taking a personal cheque for a security deposit how long before you can approve the tenant?

10 days

400

How long does a landlord have to give a copy of a signed lease to a tenant. This includes renewals.

21 days after which tenants are allowed to withold rent.

400

According to policy, when do we complete inspections for abandonment

After 3 consecutive days of no contact after rent has been returned NSF or by the 10th of the month.

400

According to the fee guide what is the charge to paint the ceilings in a suite?

500$

400

Upon move out, when and what triggers us filing with the RTDRS for a balance owing? Two items and the amounts?

Rent, any amount owing. Damages in excess of 3000$

500

Cancelations. What are the fees at each step? Denied, canceled before approval, canceled after approval, canceled after lease is signed?

Denied- Full SD refund

Before Approval- Full SD refund

After approval-150$ charged

After lease signing- No refund

500

According the minimum housing act, to which Residential tenancies are bound, all rentals must be capable of safely and adequately heating and maintaining all habitable rooms, bathrooms, within the rental to and at what temperature?


Heating 22C 


500

On a move out inspection how many small picture nails are tenants permitted to have in order for wall paint to be consider a refresh?

Less than 5

500

What are the timelines to first contact for the following work orders

IMMEDIATE
HIGH
NORMAL
LOW

IMMEDIATE- 1 hour
HIGH-1 day
NORMAL- 3 days
LOW-5 days

500

Who can name 7 items listed on their safety board

harrasment policy, safety policy, violence in the work place, first aid record, incident investigation reports, reportable incident cards, incident flow chart,saftey commitee members and minutes, evac procedure, emergency numbers, first aid certificates, workers rights, whmis, confined space sop, OIS clinic forms, hurt at work