A
Support to build the capability of Restaurant Management Team (MT, ARM, RM)
Restaurant Management Team Capability Series
Support to build the capability of Crew
Crew Development Program
Support to build the capability of Soon to Open Stores
Soon To Open Stores Capability Building Program
A set of interrelated components required to produce adequate pool of competent store team members
People Training System
Which activator role focuses on understanding the program's objectives and relevance by thoroughly knowing the program?
EQUIP
Which activator role ensures consistent program implementation by driving store operations?
INFLUENCE
Which activator role oversees the program's implementation to ensure effective and efficient validation?
SUSTAIN
It is a capability-building model for a highly-franchised business
Franchise Capability Architecture
What Objective of the FCS that will enable the Transition capabilities of franchisor to franchisee
EMPOWER FRANCHISEES
What is the Phase 1 in the 5 year glidepath of Franchise Capability Architecture?
ADEPT SUPPORT GROUP ACTIVATION
What is the Phase 2 in the 5 year glidepath of Franchise Capability Architecture?
COMMITTED STORES ACTIVATION
What is the Phase 3 in the 5 year glidepath of Franchise Capability Architecture?
INVOLVED FRANCHISEES ACTIVATION
What are the 3A's of Introspection? In a particular Order
1. Appreciate
2. Accept
3. Anticipate
What are the 3 Business outcome if we have competent Franchisees
1. Boost Business Growth
2. Enhance Efficiency
3. Foster Community Impact
What are the 4 components of People Training System?
1. Training Team
2. Materials, Tools and Facility
3. Prepare, Train and Coach (PTC Approach)
4. Monitoring and Maintenance
What is the Full name of our New HR Head
Mary Ann Pelayo Lim
What are the 3 Franchise Capability Architecture?
1. Adept Support Group
2. Involve Franchisees
3. Committed Stores
As Business Consultants, what are the 6 Key Disciplines?
1. Operations
2. Franchising
3. Marketing
4. HR
5. Finance
6. NDG
As Business Consultants, what are the 3 Activators Role in every Program? In a particular order
1. Equip
2. Influence
3. Sustain
What are the 3 Support Programs to Build the Capability of Store Operations?
1. Restaurant Management Team Capability Series
2. Crew Development Program
3. Soon To Open Stores Capability Building Program