Service
Under No Wrong Door, when you receive feedback that is not under NEA’s purview, you should refer the feedback to the right agency on behalf of the feedback provider? True or False?
True
If an NEA Officer is described as ‘Advocating green habits’, which of the EARTH values is he displaying?
Heart for the Environment
Mosquito inspection can now be carried out in the classroom using?
Virtual Reality
Which one of the Public Service CARE principles does this sentence resonate to? To work together with stakeholders, to address citizens’ needs and work towards shared outcome.
Collaborate
When we collaborate and co-create with our colleagues and stakeholders, which EARTH value are we embracing?
Teamwork
A particular learning strategy SEI employs to engage learners better is?
Flipped Classroom
When should interim reply be sent if we need more time to look into the feedback?
Within 5 working days. Interim reply helps to assure the feedback provider that their case is being looked into.
Which of our EARTH values embodies ‘care for the safety and well-being of our people’?
Empathy
The "snakes and ladders" game developed by SEI is known as?
NEArer to Paradise
Only Frontline Officers need to embrace the public Service CARE principles when interacting with both internal and external customers. True or False?
False
How do you clock points for your division’s InNEAvation Scoreboard?
Submission via InNEAvation Scoreboard FormSG
Site visit to Semakau Landfill is part of the ________ component under SEI's Learning Fridays initiatives.
Learning Journeys
How do you refer feedback to another government agency?
Log and refer the case via iCARE.
What are our EARTH values?
Empathy, Agility, Resilience, Teamwork and Heart for the Environment
Which platform library can learners access to learn exclusive NEA centric content?
NEA LEARN Library