SAFETY
NEVER ________ SAFETY
COMPROMISE
ACKNOWLEDGE PEOPLE _________
PROMPTLY
PROFFESIONAL APPEARNACE INCLUDES?
PROPER UNIFORM AND HYGIENE
ACT WITH A SENSE OF ________
URGENCY
HOURS OF OPERATION FOR THE PDC
M-F 7-7
SATURDAY 8-4
BE _________ IN HELPING OTHERS
PROACTIVE
MAINTAIN A PRESENTABLE __________
WORKSPACE
HOW MANY BODY SHOPS DOES PEACH STATE HAVE AND WHAT ARE THE LOCATIONS?
2
JEFFERSON, BIRMINGHAM
LISTEN WITH _______ AND ASK __________ QUESTIONS
EMPATHY, CLARIFYING
NO _______, PERSONAL ____ ______, _________ IN FRONT OF CUSTOMERS
EATING, PHONE CALLS, COMPLAINTS
USE ____ AND ______ TO MANAGE WORKFLOWS
REPORTS, TOOLS
_____ AND _____ CUSTOMERS WHERE THEY NEED TO GO
GUIDE, WALK
TAKE OWNERSHIP OF _________ AND __________ SOLUTIONS
MISTAKES, PROVIDE
LOOKS FOR WAYS TO OPTIMIZE ________
PROCESSES
BE SINCERE, RESPECTFUL, AND TREAT OTHERS WITH ______
DIGNITY
GO ABOVE AND BEYOND TO MAKE A _________ ____________
POSITIVE DIFFERENCE
LOOK FOR WAYS TO IMPROVE _____ THROUGH THE FACILITY.
FLOW
WHAT YEAR DID PEACH STATE TRUCK CENTERS START?
1974