4.1 Responsibilities of members in a health team.
What is the difference between the technician and the technologist?
Technician requires a associates degree whereas technologist requires a bachelor's degree: both have the same role just different range of education.
It is considered unethical and illegal to lend your veterinary credentials or license to this type of individual
What is an unlicensed practitioner?
What is the human-animal bond?
A deep connection between an animal and a human.
A client wants to euthanize a patient because they think that the dog is too elderly. The dog is perfectly fine, only with some side effects of a slight influenza. What is the best course of action, staying respectfully professional?
What is listen without immediate judgement, provide a clear medical update, offer other treatments, Assess quality of life?
What should you wear on a normal work day at a vet clinic?
What are clinic-approved scrubs and closed toes shoes.
What can be the different types of specialists?
Surgeons, criticalist, behavioralists.
What is deciding when to stop life-extending treatment versus choosing euthanasia to stop pain.
Quality of Life.
What is the purpose of the human-animal bond?
To improve the mental, social, and physical health of the animal and human.
When handling an angry client worried about the health of their animal, how should you acknowledge their concern?
What is ensure that your tone stays neutral as you express your own concern about the patient, and your’re validating their emotions while you identify the root cause?
True or False: Open toed shoes are allowed working in a vet clinic.
What is False?
Which role is the first to greet the client?
Receptionist and assistant.
This controversial procedure involves removing the 3rd phalanx of a feline's digits to prevent scratching.
What is declawing
What are the benefits of a human-animal bond in the veterinary field?
Better preventative care, treatment compliance, and early detection.
A client chooses to give her dog an enormous amount of chocolate because he was begging. What is the best course of action?
Calmly educate the client on the dangers of chocolate, provide instructions on home -care and emphasize the strict dietary guidelines, and ensure no emotional commentary is included in interaction.
What are appropriate accessories in a vet clinic?
What is stud earrings, plain rings, and wristwatch?
Who rooms the patients in veterinary clinic?
Veterinary assistants and veterinary technician
Sharing patient and client medical information only with individuals directly involved in the animal's care or with written consent is ethical or unethical?
Ethical
What kind of mental health benefits does a human-animal bond give?
Lowering stress and anxiety, easing depression, and reducing loneliness.
How should you be initially interacting with a client at a veterinary practice while choosing different treatment plans?
Focus on building trust through open-ended questions, active listening, and positioning yourself where you can understand their specific goals and constraints.
What are the avoided accessories to wear in a vet clinic?
What is dangling earrings, long necklaces, fabric or leather wristbands?
Who prepares the necessary preliminary tests, assists in surgery, monitors anesthesia, and runs lab tests?
Veterinary technician
Publicly humiliating your co-workers medical mistake online instead of reporting it to the state board violates what?
Professional courtesy
How do you form a human-animal bond?
Meeting basic needs, daily interaction and play, and learning mutual communication.
In a practice setting, what should you be basing your professional behavior on, ethical or moral principles?
Ethical
What words should you avoid using when talking to a client?
Slang (Bro, rizz, etc), phrases to worry a client (“She’ll be fine”, "It's just a shot”, “there's nothing we can do”, etc), complex terms that confuse a client, etc.