12 Errors of Management
Not staying up with the best information and practices
New developments occur, or customers require change, and you do not acknowledge the change
What is Failure to anticipate industry trends?
What is lack of priorities?
The four functions of management
What is planning, organizing, directing/coordinating, and controlling?
The use of strategic communications to promote a company with decision-makers
What is Aviation and Aerospace marketing?
Used to determine workloads and facility needs for the airspace system as a whole.
What are FAA forecasts? Such as The National Plan of Integrated Airport systems (NPIAS), Terminal Area Forecasts, and National Aerospace Forecasts.
The year that the first successful, sustained, manned, powered flight was accomplished by the Wright Brothers
What is 1903?
Not deciding a course of action in a timely manner
A manager who gets interrupted every 8 minutes, for example
What is Indecisiveness?
What is poor time management?
The best strategy for time management
What is delegation?
The four P’s of marketing
What is Product, Price, Place, and Promotion?
Convenience goods, shopping goods, specialty goods, and unsought goods.
What are the four categories of marketing theory?
The year that the jet engine was patented by inventor Frank Whittle from Great Britain
What is 1930?
The managers lack of ability to clearly, calmly, and effectively talk to subordinates, peers, and supervisors.
A manager not taking responsibility for anything they may have delegated to someone else.
What is poor communication skill?
What is lack of personal accountability?
A leader who provides clear expectations of the work required, often best applied when time is a constraint or when the leader is the most knowledgeable.
What is an authoritarian leader? (Autocratic)
Helps the business owner understand the trends including the underlying factors causing them
What is market research?
The three basic methods for pricing
What are cost-based, demand-based, and price-based?
The year that the Airline Deregulation Act ended government control of airline fares, routes, and market entry
What is 1978?
Improper instruction of employees
Inability to follow company rules
Not identifying the way an employee works and planning according to them
What is failure to develop, train, and acknowledge people?
What is failure to support company policy in public?
What is failure to accommodate work styles?
The least productive leadership style, where the leader provides little guidance to the group, and is most appropriate in groups with highly qualified members.
What is a delegative leader? (Laissez-faire)
Similar to having a time share, this can consist of smaller corporations closing their individual flight departments, business people realizing the benefits of GA transportation, and frequent charter fliers.
What is Fractional Ownership?
Can be defined as reward for effort, reward for risk, sales ratio, or return on investment.
What is profit?
The airline company that had technological issues with their outdated ticketing software
What is Southwest?
Not prioritizing the business aspect
A manager creating a counterproductive level of discomfort, for example
Not exhibiting how high the bar is set and what good performance is supposed to look like
What is failure to focus on profit?
What is failure to recognize the needs people fulfill by working?
What is failure to establish and adhere to standards?
What is a participative leader? (Democratic)
This encouraged a rebound in small aircraft production and is paralleled by the growth in fractional aircraft ownership.
What is the General Aviation Revitalization Act of 1994 (GARA)
Costs that go up as volume of sales goes up vs. costs that allows a business to open
What is variable vs. fixed?
The models of aircraft that Mr. Schneider worked on at his previous job