What federal agency was created after 9/11 to oversee airport security?
The Transportation Security Administration (TSA).
What sector includes private, instructional, and business flying?
General Aviation.
What agency regulates aviation safety and pilot certification?
The Federal Aviation Administration (FAA).
What are the four functions of management?
Planning, organizing, leading, and controlling.
What are the 4 P’s of marketing?
Product, Price, Place, Promotion.
What department was created to coordinate national security including aviation?
The Department of Homeland Security (DHS).
What system ensures safe separation of aircraft in flight?
Air Traffic Control (ATC).
What agency investigates aviation accidents but does not regulate?
The National Transportation Safety Board (NTSB).
What leadership style allows employee participation in decisions?
Participative Leadership
What form of profit measures Net Profit divided by Investment?
Return on Investment (ROI).
What major physical aircraft modification was required after 9/11 to protect pilots?
Reinforced and locked cockpit doors.
Name one major aircraft manufacturer.
Boeing, Airbus, etc
Which agency oversees airport security screening?
The Transportation Security Administration (TSA).
What leadership style involves full control by the manager?
Autocratic/Authoritarian leadership.
What form of profit is defined as reward for taking entrepreneurial risk?
Reward for Risk.
What passenger screening change limited liquids in carry-on baggage?
The 3-1-1 liquid restriction rule.
What does MRO stand for?
Maintenance, Repair, and Overhaul.
What is the FAA’s primary purpose?
To regulate and promote aviation safety.
What is delegation?
Assigning authority and tasks while retaining responsibility.
What ratio measures net profit divided by total sales?
Profit to Sales Ratio.
What financial impact did 9/11 have on airlines?
Bankruptcies, mergers, restructuring, and increased security costs.
What aviation component provides infrastructure for aircraft and passengers?
Airports
What is the NTSB’s main function after an accident?
Investigate causes and issue safety recommendations.
What is a common managerial error that lowers morale by over-controlling employees?
Micromanaging/ Lack of effecive Commuicaton
What is profit maximization?
Seeking the highest possible profit by analyzing production and diminishing returns.