Getting It All Together
Who is responsible for sending a submission to CAST?
Underwriter [or AM if UW is unable to]
When the AM receives a MM Rate activity, what’s the first process they complete in PC after reviewing the rating instructions and application?
Review or update MM Classification (update CCC)
If the UW decides to pursue an account, what is the most important information the UW should communicate to the AM?
The need-by date and urgency level.
(When does the UW need to review the quote and/or when do they need to present to the agent?)
What producer information is required before issuance in Policy Center?
First Name, Last Name, NPN Number
When rating an Umbrella policy over a non-HIG Auto policy, the underlying Auto premium must be based on what HIG information?
HIG Auto Rates / A current vehicle schedule from the agent.
What information does the UW need to provide for the AM to request a Risk Engineering Survey?
Need-by date, lines of business, and locations that require a survey
If an UW decides to pursue an account, what activity should they assign to the AM?
MM Rate activity
Who is responsible for inputting missing information in PC?
The Account Manager
When the Property application contains a specific limit for Business Income and a specific limit for Extra Expense, how are these coverages rated?
Rate each coverage (BI and EE) individually.
What system can an AM use to look up a producer's NPN info if not found in Policy Center?
SIRCON
How many years of historical loss runs are generally needed from the agent?
5 years
When following up on missing or outstanding information, what is the standard follow up due date?
15 days for New Business
To determine if an account is eligible for Low End, the AM reviews what specific field in Policy Center?
MLC Complexity field
When the UW instruction template lists a SIC code different from the original account build, what should the AM do?
Update MM Classification, then check Participant Group to ensure the correct UW and AM are listed. If not, update accordingly.
When rating GL EBL coverage, what retroactive date should the AM use?
Always use the effective date of the NB, never use what’s on the applications unless directed by the UW.
If an Auto policy has Hired & Non-Owned coverage only, what should the AM do about ordering MVRs?
Consult with UW to see if any MVRs should be ordered and only order drivers identified by the UW.
Financial Security Reporting (CAFS) information is input on which screen in Policy Center?
Policy Info screen
Who is responsible for identifying insureds who should have access to RMIS?
The Underwriter
Who is responsible for ordering CAB reports?
Our partners will order CAB reports if the submission qualifies (power unit w/ 10k or greater GVW).
If the partner is unable to determine if a CAB report is needed, the AM will order the report.
When should a CAT HUB be ordered?
For all locations situated in a Tier 1 City.
All Tier 2 or All Other Locations that fit the following criteria:
Monoline Property: all locs w/ TIV > $350,000,000
Monoline WC: all locs w/ total EEs > 750
Property & WC: all locs w/ WC total EEs > 500
When rating Property, what tool should an AM complete to determine if the risk qualifies for HSB?
Equipment Breakdown Referral tool
When rating an Umbrella policy and there is a request for a Non-HIG underlying Auto carrier, what should an AM check?
AM Best for financial requirements
What is the system that we use to request Risk Engineering surveys?
RECON
When an Auto policy is issued and form MCS-90 is required, where does the AM complete the information for that form?
In Policy Center
What information does the UW use to decide if they will pursue or decline an account?
Loss history experience
Account history in CUE (was acct previously quoted or declined?)
Insured website
Application & submission docs
What are the Tier 1 cities?
Boston, MA
Chicago, IL
Los Angeles, CA
New York, NY
San Francisco, CA
Washington DC
When rating Auto, if the GVW and/or the Cost New is higher on the application than the data returned from 3PD, what should the AM do?
Use the higher value.
For Umbrella, what financial strength rating does the Hartford require to write a non-HIG underlying carrier for Work Comp?
B+
When rating WC, an AM will request an Aircraft Questionnaire from the agent when which class codes are listed?
Class codes 7421 or 7422
What is the qualification required to provisionally book an account?
Account premium =/> $100,000