People and Culture
___ ___is a time spent connecting with your team each day. We check in in the morning or at the beginning of our shift in order to set up our business and day for success.
Check in
Counterirritant ingredients like Methyl Salicylate (____ ____) provide anti-inflammatory distraction from pain and a deeply penetrating cooling and warming sensation
Sweet Birch
Our number One Product
Peppermint Halo
What are the 3 KPIs we use at Saje?
Conversion, AVS and IPT
The ____ ____ ____ offers select Community Members the opportunity to purchase our product at a 15% discount in order to support their practice and/or business in providing wellness services to their community.
Professional Member Program
All aspects of our Performance program are intended to equip people leaders and Team Members with everything that’s needed to have efficient, clear and empowered conversations about job performance, with two milestones per year: the ___ and ___ Reviews
Mid-Year
Annual
This way of using essential oils involves putting them directly on the skin, allowing beneficial molecules from the oils to pass through the skin and into our bloodstream, supporting different wellness needs
Topical Application
Liquid Sunshine has _ many ingredients?
5
Grapefruit, Bergamot, Orange, Lime, Mandarin
How many transactions does this store need to make if they want to achieve a 42% conversion with 1,200 footsteps.
504 transactions
42/100 x 1,200 = 504
This platform offers our stores a way in which to invite our Community Members to the educational, interactive, wellness activations we host in and outside of our four walls.
Eventbrite!
Our 5 values shape a culture that supports all of us to be our best selves and contribute to the growth of Saje. Through living these values, we can drive our mission and offer each other and our community support on a journey to better health and wellness.
Wellness, Growth, Celebration, Greatness and Belonging
After almost 10 years of working with Health Canada, Saje becomes the first-ever natural remedy company to be awarded ______ ______ ______ when 83 products are licensed in 2013.
Natural Product Numbers (NPNs)
Each 10ml Diffuser Blend has approximately this number of drops
200
How much would this store make if they see 300 footsteps yesterday, with a 40% conversion and $60 AVS?
$7,200
We use ___ ___ to build brand advocates and create new CMs; to get products in the hand of people & places of influence.
Product Seeding
Knowledge of your TMs' ___ and ___ can help you create a plan of actions to achieve desire results. They allow you to understand different types of individuals and apply management and coaching to help them perform better.
Skill and Will
Our essential oils are extracted from plant material like leaves, bark, flowers, fruits and resin
using these two main methods
1) Steam Distillation
2) Expression
We have this many currently open and operational retail stores across Canada and the US
71
What does "COMP" means?
COMP refers to same or comparable store sales or comp sales. Comp sales are revenues generated by a retail location in the most recent accounting period relative to the revenue it generated in a similar period in the past.
Comp sales = [ (X−Y) ÷ Y ] × 100
X & Y indicates different period of times
What are the 3 activation types that Saje is aiming to host in 2023?
GPOP ; OUT OF STORE POP-UP ; IN-STORE WORKSHOP
GPOP: TM out in the wild for targeted GPOP, Surprised and Delight.
OUT OF STORE POP-UP:Store experience brought to you with curated product. Convenient and Relevant.
IN-STORE WORKSHOP: We have a solution for all your wellness needs. Buzz-worthy, Empowering and Educational.
What's the different between Feedback and Accountability?
1. Feedback is information we give our teams based on observations we have made.
2. Accountability includes providing a clear insight into what will happen if the TM does not action the feedback you have given them to drive their overall performance
We recommend these 3 steps for pregnant women when making decisions around essential oil use
1) Connect with a trusted health care practitioner
2) Check the label
3) Diffuse lightly
Each Remedy has this many components (pieces) that are assembled together to create the product that we sell
10
1 Bottle / 2 Caps / 2 Applicators / 1 Box / 2 Box Caps / 2 Box Stickers
Store A's LW Total sales: $21,392
980 footsteps; 39% conversion and $56 AVS
SO - If they were to lift their conversion by 1%, how much extra $ they would've brought in?
$560
40%/100 x 980 = 392 transactions
392 x $56 = $21,952
$21,952 - $21,392 = $560
What does ROI means for community events? How to calculate?
Return on Investment
ROI = Net sale / Cost of investment x 100.