Therapy Revenue
Therapy Expense
Therapy Leadership
QMs
Know your resource
100

This therapy metric is considered the most important indicator of a rehab program’s financial success

What is margin

100

This therapy expense category typically represents the largest portion of total rehab costs.

What is Labor

100

This title is bestowed upon a Therapy Leader who has high quality clinical programming, strong documentation practices, vital/growing financial results, strong succession planning, strong culture, strong accountability partner within the cluster, and Level 5 Leadership skills

What is a CTO

100

The ADLs that impact the ADL decline long stay QM

What are toilet transfer, eating, sit to ly and sit to stand

100

Because of this person’s hypermobile shoulders, a non‑clinical spouse has become alarmingly proficient at joint reductions.

Who is Kinga

200

This Medicare part A payment model determines reimbursement for SNF stays based on clinical needs vs therapy minutes provided

What is PDPM

200

When clinically indicated, this therapy format helps to reduce labor expense by leveraging shared treatment time

What is group/concurrent

200

This is the description of someone who embodies the mix of personal humility and professional will

What is a level 5 leader 

200

How far you have to walk for the mobilty decline on long stay QMs

How far you have to walk for the mobilty decline on long stay QMs

200

Which Therapy Resource had close to 100 pen pals at one point in her life? PRE Internet

Who is Whitney

300

This therapy metric reflects how much of a therapist’s time is billable

What is productivity 

300

This documentation or meeting time is necessary but must be tightly managed to avoid inflating expense

What is non-billable time

300

A key part of workforce stability, this planning process ensures continuity of leadership in high-stakes environments where gaps could directly impact patient outcomes.

What is succession planning

300

A fall with major injury stays on the MDS

What is 275 days

300

This person missed hitting the Powerball Jackpot by 1 number

Who is Jenn

400

This revenue category is most impactful for therapy margin

What is skilled revenue

400

Managing this on therapy evaluation day helps to control upfront therapy expense without impacting reimbursement

What is eval time management 

400

Before setting strategy, Good to Great says to get these “right” on the bus – a must for strong care teams.

What is the right people

400

The self-care items that impact expected functional outcome GG score

what are eating, toilet hygiene, oral hygiene

400

This person has a fear of heights but has zip lined 400 feet above a rain forest canopy- twice

Who is Cindy

500

This metric measures average therapy revenue generated per day for residents not covered under a skilled stay

What is PNSD

500

This practice increases therapy labor expense without increasing reimbursement, under per diem or per visit payment model, when therapists provide more minutes than clinically necessary

What is over-delivery of therapy minutes

500

In high performing teams, peers (not just managers) are expected to do this to one another when standards of care slip

What is holding each other accountable

500

2 diagnosis that support coding a catheter on the MDS

what are neurogenic bladder and obstructive uropathy

500

This person lived in the Ronald McDonald House with their mom for two years while undergoing treatments at Mayo medical clinic in Rochester Minnesota. They didn't attend middle school at all and went to school at the hospital

Who is Kim