Parts Inventory
Parts Invoicing
Special Orders
Some Fixed Ops Terminology
Service Day 1
100

Old inventory or inventory over XX of months that the dealership would like to limit / return. 

Obsolete parts / obsolescence

100

Manufacturer's suggested selling price.

LIST

100

Name the two main transaction codes that are typically used for special orders.

SP/SB

100
The "posted" labor rate for customer pay.

Door rate

100

How often dealers can typically apply for a warranty labor rate increase.

Yearly

200

Used to group similar parts together for ordering purposes, pricing, etc. 

Source

200

The hotkey to open Parts Inquiry

CTRL+I

200

Name two of the options for adding SPO records to an actual order.

Post Invidual

Post All

Post By Type

200

What does SPG stand for?

Service Price Guides

200

What PDI stands for...

Pre-Delivery Inspection

300

Feature you can turn on for truly random bin checks

Cyclic / Cyclical

300

When on a line for a specific part, what hotkey brings up "information" where you can easily see additional info such as pricing for different PLs, Orders/Receipts, etc. 

CTRL+N

300

Why do you need to clear SP records manually?

No secondary transaction in the DMS because it has already been paid.

300

Markup that varies based on the cost or price of a part.

Matrix Pricing

300

Explain the benefits of SPG

Efficient/accurate quoting which leads to fewer discounts and better CSI / customer satisfaction.

400

Re-order point is calculated using the average daily sales and what other figure?

Low Days

400
Where to update your default make for IGNITE.

My Procedures > My Navigation Settings

400

Application customers need to send email notifications for receipted SPOs.

Consumer Reach / Consumer Reach+

400

Average Daily Sales x High Days Supply = 

Best Stocking Level (BSL)

400

When work falls outside the typical warranty guidelines, but the manufacturer and dealer split the cost for the customer.

Goodwill

500

Executable to adjust source settings

2323

500

What a part prices out at if the source isn't specified in the PL code used?

PL Code 1

500
List 3 benefits of using SPOs properly in the DMS. 

Accurate reporting/tracking, automated texts to customers when receipted, automated emails to customers, advisors can easily track receipted SPOs for their customers, internal text notifications for receipted SPOs, etc.


500

Way to stay competitive at jobs that take less time to complete, but still keep higher grosses at other ranges... charge labor in more of a bell curve of gross profit. 

Grid pricing

500

Name 3 ways an advisor can discount an RO

Labor Rate/Price overrides, Shop Supplies Removal, Misc Codes