Understanding Conflict
This happens when two or more people don’t agree about something.
What is a conflict?
When solving a conflict, this is the first thing you should do.
What is stay calm?
When you feel upset, this technique can help calm you down by focusing on your breathing.
What is deep breathing or mindfulness?
When solving conflicts in a group, everyone should get a chance to do this.
What is speak or share their side?
True or False: Conflicts always have to end with someone getting hurt.
What is false?
This is when you listen to the other person without interrupting.
What is active listening?
This feeling often happens when you think someone has treated you unfairly.
What is frustration?
This skill helps you understand and accept ideas that are different from your own.
What is open-mindedness?
When someone gets upset because they feel something is unfair, they might feel this emotion.
What is anger?
Instead of blaming someone else, start sentences with these two words to explain how you feel.
What are "I feel" or "I-statements"?
True or False: It’s okay to ignore someone’s feelings during a conflict if you think they are wrong.
What is false?
In a group argument, you can suggest this so everyone works together to solve the problem.
What is teamwork or brainstorming solutions?
These are actions like pushing, yelling, or name-calling during a conflict.
What are negative behaviors or aggression?
If you can’t solve a conflict on your own, this is a person you should ask for help.
Who is a teacher, parent, or trusted adult?
This is when you take a break from a conflict to calm down before solving it.
What is a timeout or cool-down?
When a conflict is too big, this person can help by being fair to both sides.
What is a mediator?
Conflicts can happen between friends, family, or classmates. What is the most important thing to do to solve them?
What is communicate respectfully?
This is when two people work together to find a solution that makes them both happy.
What is compromise?
When resolving conflicts, this emotion can help you understand how someone else feels.
What is empathy?
Working together to solve a conflict means trying to reach one of these where everyone is happy.
What is an agreement or resolution?