Treatment
What does a patient that is needing treatment needs to have completed before they are taking to the provider?
Intake process w/vitals inputted.
Same Day PrEP patients can go to which provider(s)?
Merissa, Rosaline, David, Mike, & Kuada
What is considered late to work?
Anytime after 8:10am
Who responsibility is it to ask and inform the patients about our additional services?
The tester
Code Red is called in the event of the discovery of?
A Fire
What is the name of the Athena Thread(S) that you need to text to notify about the patient?
1) HAART Clinic Tx Patients
2) Tx Patients Thread.
Which assessment forms does our wellness patients receive ?
New patients: new wellness assessment forms (solely new patients)
Return patients: return wellness assessment forms (every visit)
What is the minimum of week you need to submit P.T.O requests?
2 weeks
Who do you call for a warm-hand off for BH services?
You can reach out to Shannon Stewart via phone (1326) or Kennidi via phone (1305) or you can Athena text to request a counselor for assistance. We now have 3 counselors available at Main (Lynn, Talana, and Bret).
For the HAART Clinic, where is the designated evacuation location in an event of a fire?
Main OHCC Signage or Admin Parking Lot.
On Fridays, where do we take our patients? Also, what time do we take them?
8-11am seeing Merissa at HAART Clinic. 1-3pm, they will see BeBe at Main clinic.
Two-Part Question: For our Wellness patients, do their labwork and testing services get covered? If they have insurance, what do you do?
•Yes. If a patient is a wellness patient (bisexual male, transgender female, MSM), and are getting tested under wellness, and have tested positive for HepC, SHC, and/or HIV, the wellness grant will cover their bloodwork and testing services. If they do have insurance, you can charge their insurance for the lab visit.
____ gets used first, then _____
P.T.O gets used first then L.W.O.P
Who responsibility is it for the referrals to be placed into Athena?
MA, RN, and/or LPN
What are the paging codes for HAART?
8384 or 8999
What time does provider's take lunch?
12pm-1pm
If a patient is a POWER patient (18-45 AA or Hispanic heterosexual male or female), and are getting tested under POWER, uninsured, and have tested positive for HepC and/or SHC, the POWER grant will NOT cover their bloodwork, ONLY their testing services. The patient will have to do the Medicaid application, SFS, pay full price for visit or wait til their results come back.
What do you need to do during downtime in clinic?
Work on Whitfield staff box, clean rooms, take lunch, organize, file, etc.
What is the Payment Plan Eligibility requirement?
1) High Deductible
2) High Balance
- Patients cannot get a payment plan on their initial first visit. They would have to do SFS, pay in full, Medicaid application, or wait til their results come back in.
What does the Acronym "R.A.C.E."
R: Rescue
A: Announce:
C: Contain
E: Extinguish
-It is used as the guideline for when a fire event happens.
What is the treatment schedule & who is the provider(s)?
Mondays (Rosaline): Tx stops @ 3:40pm
Tuesdays (Merissa): Tx stops at 1:20pm
Wednesdays (Merissa) Tx stops @ 6:00pm
Thursdays (Both) Tx stops @ 6:00pm
Fridays (Merissa & BeBe): Tx stops @ 11:00am at HAART. Main stops at 3:00pm
Saturdays (Merissa): Tx stops @ 11:20pm
What is the Anonymous Testing Patient Protocol?
•Alias Name, Needs to document in their chart that they would like to be anonymous. They do not receive a p-form, they only need to provide number and DOB. Rapids only and verbal results given. If they want C/G, it is basically no longer anonymous testing; their information will have to be sent to state for analysis and resulting. If process changes, will notify you of them.
Two-Part Question: If a patient comes off the street with their positive STI test results, who will see them for tx? If a patient comes off the street and just wants to see a provider for non-STI related issues, what happens?
Merissa will see them. They do not have to be established *Only applies to STI Testing TX patients. If a patient comes off the street for non-STI related issues, they will need to schedule an appt to be seen. (ex. Broke toe, need to get a Pap smear)
What is the minimum test that a POWER patient can get?
Anyone that is testing under POWER, needs to get at minimum a HIV test done; they can not just get C/G testing under POWER
What does the Acronym "P.A.S.S" mean? and what is it used for?
P: Pull the pin
A: Aim at the base of the fire
S: Squeeze the handle
S: Sweep with a side-to-side motion
-It is the acronym for extinguishing a fire.