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Sales Pro
Tools
Be in the Know
100
"O.T.T."
What is Over the Top
100
DOUBLE JEOPARDY- Double POINTS 11.95 or 21.95
What is Second phone lines
100
DOUBLE JEOPARDY- double points Who will be watching/ How will they be using the equipment/ Online services?
What is WHO
100
Tool used for Bulk accounts
What is Bulk COE Tool
100
Video Equipment Hierarchy for the top three pieces of equipment
What is -HD/DVR/ HD/ Digital
200
Round button on top of the Wireless Gateway
What is WPS
200
the caller shows up on your TV when they call you
What is UCID
200
The steps in overcoming objection
What is R.A.R.E.
200
Key word for Bulk accounts
TEN/ Tenant
200
DOUBLE JEOPARDY points What is Jeff's 3 expectations
What is ; Be where your supposed to be, Doing what your suppose to be doing, When your suppose to be doing it
300
You would never set up this Bulk account
What is Bulk Master
300
It is faster, cheaper install for the customer
What is SIK
300
What step am I- Greet-Reflect-Set the Agenda
What is Start the Call Right
300
Look up Service center inventory of equipment and directions
What is "BAM"
300
2017 GOALS- the 3 C's
What is Choice- Control- Convenience
400
To remove- put a check in the box, down arrow/ space back-remove then?
What is Auto Package
400
Ported TN's need to be transferred to
What is TPV
400
Fill the needs falls in this step
Position
400
XG1
What is X1-HD/DVR
500
Failed SIK results in a;
What is a Truck Roll/ 60.00 charge
500
DST, STB
What is a Digital box
500
Last stage in Sales Pro
What is G'bye
500
STay updated with the latest in the know on Einstein
What is News and Alerts
500
XB3
What is Wireless Gateway