SAFETY - MIKE
Reasons to be a part of a loyal team.
1. More Recognition
2. Time flies – having fun
3. Shared leadership
4. More commitment
5. Chance to learn other jobs
Name a career step.
You'll find this in the black binder and on your laptop.
Pricing Guide.
Window Cleaner Ingredients info sheet.
Safety Data Sheets/Red Binder
0CE20
Our Paycom Client Code.
Three types of emails you will receive.
Scheduling, Labor Reports, Monthly Manager Meetings, SRS Photo Audits, Accounting Problems
General Sales Manager/Owner
Reasons to use Diamond Digital.
Diamond Digital is an application used to log all work orders, tracks the process of each vehicle, and tracks how long we had each vehicle.
Vehicles moved by..
Certified Drivers.
Technology DON’T.
Only use our technology while on the clock
All of our tech equipment including laptops, iPads, and scanners must be locked in the shop
Buddy Punching/Sharing Passwords is not allowed
No social media or music streaming is allowed using our technology
Safety, Shop Appearance, Image, Communications, Metrics
Recruiting, Training, Payroll, HR is..
People Services
This should be completed 24 hours from delivery day.
Supply Order Form
Razor blade cut, now what?
Assist them to stop the bleeding and contact your District Manager
A team member forgets to clock in. What is submitted?
Punch Change Request.
Two problem players are..
Fault Finder/Criticizer, Anti-Social Loner, Goof Off Time Waster, Anti-Management
Where is my paycheck?
Three responsibilities you now have.
•Establish and maintain relationships within the dealership.
•Control day to day operations and workflow within the store.
•Control labor in order to maximize profitability of the store.
•Store functionality, appearance, and inventory management.
•Inspect and improve your store’s quality of work.
•Enforce company policies and communicate safety procedures to employee.
•Complete required daily documentation.
•Maintain the facility and equipment.
•Understand company technology to utilize applications as daily communication.
•Attend monthly manager meeting to contribute to the growth of the company.
PPE Cabinet.
One of these will surely get you fired.
Safety, Theft, Violence/Harrassment, Drugs/Alcohol, Late/Missing Work
Mission Statement.
We provide innovative solutions that help our dealership partners sell vehicles faster and at a higher profit.
1.Listen to the problem.
2.Understanding frustrations.
3.Talk through a solution.
4.Resolve the problem quickly.
5.Follow up with the client.
This is given back to the dealership and will be used to calculate your net revenue.
Rebate.
Corrosive.
Operations Chain of Command.
DM, SVP, COO, CEO