Models of Consultation
What is the perception of the consultant for an educational model of consultation?
they are perceived as the teacher
What are the steps for conflict resolution?
1. Identify the problem
2. Uncover issues/agree
3. Identify alternative
4. Determine solution
Which theory is more likely to use an autocratic management style?
(Hint: based on extrinsic rewards)
Theory X
What is the difference between PDPM and PPS?
PPS was used for MedA reimbursement based on therapy minutes/case mix
NOW PDPM reimbursement is based on value and quality of care
Med A vs Med B
Medicare A: inpatient services, SNFs- takes 3 days to work, PDPM
Medicare B: outpatient/ dr visits
You consult a clinic every month to give advice on complex.difficult cases
what model of consultation does this represent?
Clinical/Case/Treatment
Which conflict resolution style is focused on meeting/satisfying everyones needs?
Collaborative
What is the difference between leadership and management?
MGT seeks to maintain the present status (budgeting, scheduling, etc) while leadership seeks to further develop and innovate (visionary)
In hopes to improve the performance of practitioners in the clinic, the staff uses chart reviews daily.
Is this an example fo quality assurance or quality improvement?
QA
What are the 5 traits of a leader developed by Kouzas & Posner?
-model the way
-inspire a shared vision
-challenge the process
-enable others to act
-encourage the heart
What consultant approach is used for collegial/professional model of consultation
Collaborative
Which conflict resolution style is useful when two parties are at a stand-still or approaching a quick deadline?
Compromise
Which leadership approach is best used for supervising a new employee?
Telling
T/F QA is system focused while QI is clinically focused
FALSE
QI: system focused
What is one thing the OTA cannot do that an OTR can do?
Initial screenings!
Give an example of a collegial/professional model of consultation?
SIS interest groups
What is the focus for using a competitive conflict resolution style?
individuals take a firm stand and operate from a position of POWER
Which leadership style includes high task directions with low support/interaction from leader?
Participation
What is the difference between program evaluation and outcome evaluation?
Outcome evaluation focuses on functional outcomes using assessments such as FMI, COPM
Program eval looks at how the program is doing overall
What is the primary responsibility for a *Clinical fw educator?
evaluating student performance & mentoring professional development
Which model of consultation uses a directive approach?
(2 answers)
Program development AND Clinical/treatment
Which conflict resolution style is an individual more cooperative than assertive? (can be 2 answers)
Accommodating (/compromise)
How is supervision defined?
What makes an individual an effective follower?
1. Process that focuses on allowing employee to grow professionally and personally
2. A responsible adult that can manage time well, are committed to the company and can succeed without strong leadership
Name the (10) components of section GG
Bed mobility
Transfers
Eating
Toileting
Oral Hygiene
Walking Items
An OT was hired with 10 years of experience to help develop homeware contracts and protocols to provide guidance for this process. This OT helped assess the needs for homeware services, deign service delivery system, train OT staff, and write protocols but did NOT provide direct services. What type of therapist are they considered?
and what approach did this therapist use?
Consultant
Directive