Code of Ethics
Verbal & nonverbal communication
Conflict and difficult behaviors
Therapeutic listening
Groups
100

What principle emphasizes the importance of taking action to benefit others?

Beneficence

100

"I feel frustrated when you don't come prepared for class. I need you to bring your materials"

This is an example of what type of statement?

"I statement"

100

TRUE or FALSE: The goal of managing challenging behaviors is to extinguish the behavior so they don't happen again

FALSE- the goal is to preserve the therapeutic relationship

100

TRUE/FALSE: When using summary statements, you should repeat back exactly what the client said verbatim

FALSE- putting it in your own words without changing the meaning shows that you understand

100

Name the seven stages in Cole's seven stages

introduction, activity, sharing, Processing, Generalizing, Application, summary

200

What principle calls for occupational therapists to advocate for social justice and equitable access to services?

Justice

200

this picture is an example of what type of communication?


nonverbal communication- convey thoughts and feelings without words

200

According to Taylor, challenging behaviors are best addressed using one of these four modes

problem solving

collaborating

instructing

empathizing

200

"uh huh" "ooo ok" "hmmm" are examples of this type of therapeutic listening

verbal prompts- used to encourage client to keep talking/ elaborate

200

Name three things that an OT leading a group is responsible for

selecting members

setting norms

setting time and place

creating a therapeutic environment

maintain integrity of the group

300

In the 2020 code of ethics, there are 7 core values a _____ Ethical Principles

six

300

In order to communicate effectively, you should be accurate, _______, and _____

brief and clear

300

DOUBLE Jeopardy!!!!

Thomas Kilmann's model of conflict management is based on one's level of cooperativeness and _____________

assertiveness

300

You should suspend (set aside) this, in order to engage in empathic listening

judgement

300

This is the most appropriate leadership style to use when working with someone who has Dementia

Directive style

400

You are working in a school. You have two students who are the same age and have similar goals. You paired them together for a treatment session. Your lead OT tells you to bill that treatment session as  individual sessions, however you know it should be billed as a group. What ethical dilemma is at stake? 

Veracity

400

These can be used to disarm people during disagreements. Instead of outright disagreeing with someone, it is best to use_______

shades of agreement

400

These two conflict management styles results in a win:win scenarios.

Compromising and collaborating

400

Provide an example of when you would need to interrupt someone in order to engage in guided listening

responses vary

400

During this stage in Cole's 7 stages, the OT facilitating the group emphasizes the important take-aways from the activity, lessons learned, and acknowledge participation.

summary

500

The final step in the ethical decision making process is _______.

Reflect on the outcome

500

Turn the following statement into a BOUNDARY

”I hate sharing my ideas during group work because you don’t take me seriously. You laugh and make faces when I am speaking”

Do not laugh at me when I am talking. If you can not show me respect then it will _______

500

Often times when managing difficult behaviors, a mode shift is necessary. However, before you shift modes, you should first seek to ___________ the behavior

deescalate/ understand


500

You are working with a poly substance abuser who gives a surface level explanation about what lead them to taking drugs. What type of questions would you ask to get the client to go deeper?

open ended enrichment questions

500

This is the stage during Cole's seven steps that includes Activity analysis

Activity Selection