EVV Essentials
What are the "keywords" the CSM's say to remind you to clock upon arrival. (they Rhyme)
What is clock before you knock?
This is the only app you should be using for EVV now
What is Statewise?
This is how much notice you should give if you need to call off
What is as much notice as possible?
This Core Value focuses on caring deeply.
What is Compassion?
If you open the app outside of the distance of your location it will cause this
What is an EVV error?
This is the sign on option you choose when logging into Statewise.
What is single sign on (SSO)?
This is the FIRST thing you shoud do if you cannot make your shift
What is call the office/On call?
Showing up for your shift consistently reflects this value
What is Reliability?
Your EVV time must match this to avoid errors
What is exact hours worked?
True or False: The office staff can clock you out of your shift when you are done
False
Calling off by doing this is not acceptable
What is texting or using secure chat?
Providing the highest level of care reflects this value
What is excellence?
Your client has a 2 hour delay and you meet them at school. You clock in at this time
What is when your shift starts?
This is the first thing you should do if your app isn't working.
What is Call the office
Calling off last minute impacts this for the client
What is the continuity of care?
Bayada's core values are
What is Compassion, Excellence and Reliability
The parents have asked me to stay late and I am ok with it. This is what I need to do
What is call the office?
I clocked in late, what should I do
What is let my CSM know immediately?
If I need a day off, this is what I need to do
What is fill out a request form and let my CSM know (NOT my CM and NOT Secure Chat)
These are our greatest assests
What are our employees :)