Tech Tools
Advertising (External Communication)
Internal Communication
Ethics & Security
Global Business
100

Used for communication, phone calls, scheduling, marketing, and daily organization while on the go.

Mobile devices

100

Used in sales and advertising to show a client the plan or process that a sales representative needs to communicate.

Presentations

100

Professional correspondence online.

Email

100

A document outlining rules for users of a computer system or network.

Acceptable Use Policies

100

Software that speeds up turning sales or advertising information into another language.

Translation Software or Translate

200

Used to connect to networking systems for presentations and remote work. Usually has a built in keyboard.

Laptop

200

File type used to preserve a signature and formatting from clients when completing a sale or agreement.

.pdf

200

A recorded message informing clients or partners of info when you can't answer.

Call or Voicemail

200

A guide built to help professionals act with honesty and integrity.

Code of Ethics

200

The rate at which one country's money is exchanged for another.

Currency Conversion

300

A touch screen often used for presentations and collecting signatures on contracts or sales documents.

Tablet

300

Used to create online questionnaires with multiple question types.

Survey or Form

300

Messages sent and received via SMS mobile phone number.

Text message

300

Malicious software used with harmful intent.

Malware

300

A real-time interaction using internet audio, video, chat, and screen-sharing.

Virtual Meetings

400

Used to create marketing and sales documents from product specs to flyers.

Word Processing or Microsoft Word

400

This file type is used for pictures.

.png .jpg .jpeg

400

A device allowing deaf, hard-of-hearing, or speech-impaired individuals to communicate over the phone using typed messages.

TTY System

400

A type of security protection for an invention.

patent

400

A collection of contact info and details about customers.

Database

500

Used to organize sales or service data such as contacts, invoices, or anything needing calculations.

Spreadsheet, Sheets or Excel

500

This file type is for a short digital moving image.

.gif

500

Software that manages appointments and bookings.

Calendar

500

Malicious software that blocks access to a system until money is paid.

ransomware

500

When a sales person needs to adapt their process to integrate important customs and cultural differences.

Cultural Adaptation