PI Terms
A term for a result, used in health care and performance improvement.
Outcome
The cycle used to improvement performance and generate desirable outcomes.
Plan-do-check-act (PDCA)
Process for preventing and controlling the spread of organisms that could make people ill.
Infection control
Documents that detail the elements or ingredients in materials, including hazards.
Safety data sheets
Evaluating or measuring a sentinel event from every aspect (human, procedures, machines/equipment and material).
Root-cause analysis
The things customers want from healthcare products, services or results.
Expectations
A group generating ideas to solve a problem is an example of this technique.
Brainstorming
Healthcare-associated infection.
This data collection tool is used when an event that could have led to injury occurs.
Occurrence report
A preventable event which involves significant injury or death to a patient.
Sentinel event
Process for determining the necessity of medical care, especially in a hospital.
Utilization review
This graphic tool is used to identify the causes and effects of an event.
Fishbone or Ishikawa diagram
Established criteria used to make decisions in patient care, which can be set by law or professional associations.
Clinical practice standards
A tool that helps organizations identify potential threats and adverse events during an emergency.
Hazard vulnerability analysis (HVA)
This term means to make an undesirable event less serious or painful.
Mitigate
This document explains the purpose for a PI team and the issue it will address.
Team charter
This tool is used to track the progress of a project or activity over time.
Gantt chart
Program for ensuring the safety of drug ordering, dosing, administration,
Medication management
Documentation of the administration of medicine to a patient is found here.
Medication administration record (MAR)
An event that could have led to serious injury or death, but did not due to someone acting to prevent it.
Near miss
Comparing performance improvement data to other organizations in the same category or region is known as...
Benchmarking
A type of presentation that uses graphic display to summarize a performance improvement activity or process.
Storyboard
This refers to how sick a patient is and the level of care a patient needed.
Severity of illness/intensity of service
Malpractice
An event that leads to injury or property loss.
Potentially compensable event (PCE).