Production-Consumption
Exchange-Distribution
Service Research in Gamification Functions
RQ
100

Engagement generates positive or negative impact on the customers? 

Both. 

200

What is Production in a gamification context? 

This function describes a user’s execution of a task using a gamified instrument.


200

Why is the Activity Theory really important for Gamification?

Gamification is an intentional activity that requires an individual to interact with an artifact, so having interaction or activity with it, you will manage properly the four functions of Gamification


300

Define Exchange Function

Is the relationship between subject and community that is mediated by rules and norms and thus refers to the social interactions between community members


300

What is GAMEX?

Gameful Experience

300

What is gamification? Is that a GAME? 

A process of enhancing a service with affordances for gameful experiences in order to support users’ overall value creation

400

Which is the gamification focus of the Production Function?

Effectiveness of gamificationelements


400

Which is the main objective of the Distribution concept?



The distribution function of activity theory comprises the relationships between community, object, and division of labor and thus describes how tasks and outcomes are distributed among those who are involved in the activity. 


400

Why loyalty is a positive impact for a gamified experience?

Because most studies reflecting this service research theme have captured some form of attitudinal loyalty, showing that the aesthetic experience is more salient than the flow experience in explaining continuance intention.

400

Can I play gamification with my PS5?

Not really.

500

Which is the gamification focus of Consumption?

Develop a Fun experience for the customers//


Gamification offers appealing customer experience during services


500

Which is the last name of our professor? 

Andreux