Personal Lending
What is the Personal Loan Ledger?
4101
4000
Name 2 current and actively used Home Loan Ledgers
6701 - 6A01 - 6B01
Is WorkCover acceptable income for any lending?
No
MOVE FAST: How long we have to action Linx Opportunities and SR requests
4 hours
How many years has James been with BEN?
15
What terms are available for a Personal Loan
What are some of the Grandfathered Home Loans that can be converted to a Complete home loan
Basic
Connect
Package
What is the minimum employment length for a Permanent/Part-time applicant when applying for a Credit Card?
No minimum length of employment is required.
What does IPASS stand for?
Income
Purpose
Amount
Savings
Security
What Branch's has James managed?
Warragal
Traralgon
What is the Minimum Loan amount for a PLN?
$2000
What is the Minimum Loan amount for a Home Loan?
$5000
What is the Maximum LVR for a Secured PLN?
125% - new security
100% - existing security
Name 3 beneficial products that all BEN customers should be introduced to during the lending process?
Insurance
Wealth
Banking/offsets/credit cards
How many calls for help does James receive in a day?
at least 5 a day
What security can we accept for a Secured Personal Loan?
Motor Vehicle
Motorcycle
Caravan
Non Standard Security - Secured Personal Loan for all other security types e.g. Boats, Horse Floats, Trailers etc can be considered. Additional PPSR related fees may apply. They are Outside Credit Policy (OSG) and must be sent to CRM (GCB) for approval - as per standard process
Name some Appropriate Loan Purposes for a Complete Home Loan?
Purchase Owner Occupied
Purchase Investment Property
Purchase Land
Refinance
Debt Consolidation
Construction (Variable Only)
Equity Release
What document can lenders refer to when creating their own loan contracts for existing security home loans and for Personal Loan lending?
The Letter of Offer Matrix
Name 3 of the best reference materials when processing lending?
Home Loan Playbook
Consumer Lending Manual
Consumer Credit Assessment
and JAMES
What is James's favorite Food?
Chocolate
or Roast Lamb
Name at least 3 of the accepted eligibility requirements for a Green Personal Loan?
*Car - Must be an Electric Vehicle (EV), Plug-In Hybrid Electric Vehicle (PHEV) or Hybrid Vehicle (HV), and must meet a tailpipe emissions benchmark of less than 110g of Tailpipe CO₂ per kilometre (combined figure).
*Double or triple Glazing
* Solar Hot Water heater or Heat Pump
* Water Storage Tanks (minimum 2,500 litre capacity)
* Roof and Wall Insulation
* Solar Panels
* Wind Turbine
* Micro Hydro System
* Grey or Black Water Treatment System
* Solar Battery
Name one grandfathered product that cannot be converted to Complete and must be refinanced instead?
HELOC
Low Doc
Unregulated
According to policy what is a high density apartment?
Apartment complexes with more than 50 units/apartments or more than 5 storeys (excluding car parking) are considered high density.
When will the VHF scheme close?
The State Revenue Office have advised that the VHF scheme funding is ending on 30 June 2025.
What is James's last day in branch?
27/06