A civil servant is someone who works for this type of department
Government
A way of buying goods by post or phone where they are sent to you.
Mail order
A person who lives in a particular place
Resident
To start something yourself without being told to do so
Initiative
A report or statement that gives the wrong idea or is not true
Misleading
A good relationship or connection between people.
Rapport
The rate at which money enters and leaves a business.
Cash Flow
Substances that can be broken down by bacteria without harming nature.
Biodegradable
An official agreement that ends an argument between groups.
Settlement
To officially report something, such as a legal grievance or a lost item.
File a claim
Unacceptable behavior, especially by a professional or employee.
Misconduct
A company that handles the shipping and storage of goods for others.
Forwarder
A statement of your personal or corporate beliefs.
Credo
A process where one good action leads to another, creating more good.
Virtous circle
Information in cells that determines a person's characteristics.
Gene
Caring for people but taking away their freedom/responsibility like a parent.
Paternalism
A special account required for performing e-business transactions.
Merchant account
The practice of giving benefits to groups treated unfairly in the past.
Positive Discrimination
A plan that helps you prepare for possible bad future events
Contingency plan
Easily influenced or affected by something (like a virus or a trend)
Susceptible
To get a feeling or benefit from something (e.g., to ___ pleasure from).
Derive
The amount of liquid or gas escaping through a hole or crack.
Leakage
Thinking and behaving in a way that shows you care more for others than yourself.
Altruism
An investigation of a company's finances before buying it.
Due Diligence
Continuing for a long time, especially longer than is normal or necessary.
Protracted