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Cultural Competency
Social Issues
Communication Styles
Effective Communication
Conflict Resolution
100
The ability to understand, appreciate, and interact with persons from cultures and\or belief systems other than one's own.
What is Cultural Competence
100
The family unit and the religious or ethnic groups with which the families idenitify.
What is social organization
100
A type of communication that often leads to and certainly escalates conflict.
What is aggressive communication?
100
A process whereby the reciever takes the message and interprets its meaning. A) Decode B) Encode C) Perception D) Filtration
A) Decode
100
An experience in which there is simultaneous arousal of two or more incompatible motives.
What is conflict.
200
These associations have made cultural competency education in nursing programs necessary for accreditation.
What is National League for Nursing and the American Association of Colleges of Nursing (NLN, AACN)
200
Ad Hominem is
What is an argument that attacks the person instead of the issue.
200
Allowing others to make decisions, in the hope of avoiding confrontations.
What is passive communication?
200
"So what is most important to you is..?" this would be an example of which Active Listening Technique. A) Acknowledging B) Summarizing C) Framing D) Reflection
B) Summarizing
200
zxPassive response that tends to cause greater problems as issues remain unresolved over time.
What is avoidance.
300
My culture is waaaay better than yours..
What is being cultrually bound
300
Direct eye contact is __________ value
What is Western
300
Avoiding direct confrontation, while manipulating others in order to achieve personal goals.
What is passive-aggressive communication?
300
The four basic communication styles are A) assertive, aggressive, passive, submissive. B) passive-aggressive, hostile, assertive, passive. C) passive-aggressive, aggressive, passive, assertive. D) assertive, hostile, submissive, passive.
C) Passive-aggressive, aggressive, passive, assertive.
300
Assertive response in which individuals participate in mutual give and take.
What is compromise
400
Environmental Control, biologic variations, Social organization, communication, space, and time are all what?
What is the 6 types of cultural phenomena
400
Positive communication is characterized by
What is openness, empathy, supportiveness, postiveness, and equality
400
The communication style used the least.
What is assertive communication
400
What is the argument that doing things a certain way is best because they've always been done that way. A) Appeal to Common Practice B) Hasty Generalization C) Appeal to Tradition D) Slippery Slope
C) Appeal to Tradition
400
Either an aggressive or a passive-aggressive response depending on the type and style of manipulation used by an individual. Will likely lead to further or prolonged conflict.
What is competition
500
How long does it take to become culturally competent?
What is a lifetime =)
500
1-800-528-5888
What is the 24 hr language line
500
It is the most effective style of communication.
What is assertive communication
500
What is related to an individuals's culture, gender, background, and personal experiences and are barriers to meaningful communication. A) Logical Fallacies B) Interpretation C) Environment D) Communication Process
A) Logical Fallacies
500
Passive response in which the individual gives in to others rather than acknowledging his or her own needs and expectations. Often escalates conflict over time.
What is accommodation