Financing Terms
How many months is a bread pay loan
24 months
How does the customer apply for Bread Pay?
To scan the QR code AKTIVATE
If a customer is not approved for Bread Pay Financing, what should happen next?
The application will automatically transition to the Progressive Leasing process or N/A (store is in MN, NJ, VT, WI, WY
What Types of transactions are eligible free shipping?
Upgrades, Add A Lines, New Numbers and Port
Who should complete the Phone Payment Plan Application?
Consumer
What is the interest rate for a Bread Pay Loan?
0% or 14.99%
What type of credit check is performed when applying for a phone payment plan?
Soft Credit Check
After customer approval, where can an Advocate look up the approved amount in Aktivate?
Loan/Lease Look Up
Should I process my Free Ship order first or an In-Store Transaction?
Reps must complete "in-store transactions" first then do Free Shipping transactions second. When a Free Shipping order is created it creates a pending order on the account which locks it up and the rep isn’t able to do anything to the account until the customer has activated their device
What device should the customer use to apply for Phone Payment Plan?
The customers phone first, family or friend ONLY :)
DO NOT USE YOUR DEVICE :)
What is the minimum amount financed approval?
$1,500
What 5 Pieces of information is needed for a customer to apply?
Name
Address
SSN or ITIN
Income
Date of Birth
What can customers purchase using a phone payment plan?
Accessories and Devices including watches
Can I ship the device to somewhere other than the address on my account?
No, the device can only be shipped to the address that is on the account and verified with a government ID
The Phone Payment application is available in what languages?
English. They are working on getting the application process in spanish
How much does the first anchored device need to cost in order to qualify for a phone payment plan
$149.99 or higher
How many days does the customer have to use the approved bread pay?
7 Days
How many bread pay loans can a customer have under each SSN or ITIN?
Unlimited Loans
How much does the device cost need to be in order to qualify for Free Shipping?
$249.99
Are customers required to purchase a specific rate plan to use PPPs?
Customers can choose any rate plan they would like and make changes anytime.
What is the initial payment required when a customer is approved for Bread Pay Financing?
$0
How does the customer get a denial application overturned?
Once the customer is denied they can not apply for again for 90 days.
How many devices can a customer purchase using any phone payment plan?
Any number of devices up to their approval amount
A customer is approved for Bread Pay. They would like to purchase a iPhone 17 INSTORE and FREE SHIP the Apple Watch to the house. What are the steps to complete this order?
2. The customer applies again for Bread Pay gets approved and then does a FREE SHIP
After completing a Bread Pay what is the website the customer needs to visit in order to pay their loan or look up the terms and conditions?