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What is Maple Shade's dealer license number?
05722U
CarMax may send your finance application to how many of its finance sources?
9
Who is the Production RVP?
Alex Malcolm
Most watched sports in the world?
Soccer (Most Watched and the BEST too
Interactive: Open up where you sign dealer tags out for test drives.
Interactive
What does form MV-900 do?
Notice of Lien for NY customers
What on the Vehicle goes over the Dealer Warranty and why is it important?
Buyer Guide, it is illegal for us to have a vehicle on the front lot without buyers guide
Name 6 states from the orignal 13 colonies?
New Hampshire, Massachusetts, Rhode Island, Connecticut, New York, New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, South Carolina, and Georgia
Interactive: Open up where you scan cash disbursement receipts via CMS (One attempt)
Interactive
Name 4 issue resolution option that a CS have? Hint: Empowerment Model
Empowerment Model from CarMax World
What is FLQW stands for?
Front Lot Quality Walk
How many managers do we have at 6098? (Include Sr Mgrs)
13
Name three third party titling agencies that we work with?
NJ Car, Maggard IA, Jack Rabbit
What should we do if we are not able to scan a clear image of SSN card in OE?
Use CRM document center to upload the documents and send it to OE
What are 5 responsibilities of Logistics Role?
1. PI
2. STR
3. Newly Saleable
4. Merchandising
5. Markdown Report
Name all 7 continents. LOL
Africa
Australia
North America
South America
Asia
Antarctica
Europe