Discipline
The first written step of progressive discipline.
What is a verbal warning?
Team members are encouraged to use this confidential, third-party service program whenever you feel the need for guidance in coping with life’s difficulties.
What is EAP?
This is the first step when handling a customer complaint.
What is Listening?
This is how long new team members have to sign up for insurance.
What is 60 days?
The founder of Goodwill.
Who is Rev. Edgar J. Helms?
This is the discipline step that follows a verbal warning.
What is a written warning?
The cost for team members to access EAP.
What is Free?
The Goodwill department that usually handles customer complaints.
What is guest services?
The agency that administers Goodwill's insurance benefits.
What is Wex?
The very first Goodwill of North Georgia store.
What is West End?
The number of attendance points issued for being more than 5 minutes tardy for your scheduled shift.
What is 1?
The agency that administers our Employee Assistance Program.
What is ComPsych?
In the skit, this is the site where the customer complaint originated from.
What is Six Flags.
Where the HRBP contact information can be found at each site.
What is the HR Board?
The store furthest from the SSC.
What is Hartwell?