Flow of Services & Team Roles
This role supports, encourages, and models recovery with clients.
Recovery Support Specialist and Family Support Provider
What's a visual difference between evTEST and evLIVE?
evTEST is ORANGE and evLIVE is BLUE
Who is a mandated reporter?
EVERYONE over 18 in Oklahoma
What is the difference between a screener and an assessment?
Screening- "Short and sweet." Quickly identifies individuals who may be at high risk for a condition, detect potential health issues, and prevent problems early.
Assessment- "Bigger picture." Proves more complete picture of person's presenting problem. Uses to diagnose, monitor, direct learning, and develop treatment plans.
An emotionally significant or radical change status in a person's life.
What role is embedded/housed in the school. Responsible for supporting, teaching, monitoring, and participating with clients.
Behavioral Health Coach
What's the purpose of setting up your pin in eV?
To make signing forms more efficient
What is an example of a vulnerable adult?
Someone over the age of 18 who cannot take care of themself or is incapacitated in some way.
What does FIDI stand for?
Frequency, Intensity, Duration, Impact
Give 3 examples of de-escalation techniques.
Offer a drink or snack
Open body language
Low and Slow
Maintain boundaries
Active listening
Validation
Use your team
Safety Planning
Describe one task specific to a Customer Support Specialist and a Team Support Specialist?
CSS supports daily operations, performs opening and closing duties, and creates and edits charts or episodes in eV.
TSS completes CDCs, prepares, runs, and/or works reports to assist the treatment team, scans charts for incomplete information, and completes EHR corrections, performs unlocks as needed.
This is where you find Screeners and Assessments in EV
Outpatient - Timeline
Crisis/ARC - Enrollments (Chart within the Chart)
Contact Log and then Reporting Form
Eeyore is a 12 year old male is coming to Grand for the first time day. His mother stated he has had a lost of interest, minimal energy, and missing school due to being down since his father was deployed a month ago.
What screener(s) and assessment(s), if any, are needed to support Eeyore?
Potential Assessment: Columbia
10 minutes
Which is the correct Flow of Admissions for Crisis?
A. RSS staff will complete the information, property sheet, and complete initial screenings > Nurses will do vitals and nursing assessments, as well as coordinate provider appointments > Therapist will complete the Columbia assessment, intervention plans, and determine readiness for discharge.
B. Therapist will complete the Columbia assessment, intervention plans, and determine readiness for discharge. > Nurses will do vitals and nursing assessments, as well as coordinate provider appointments > RSS staff will complete the information, property sheet, and complete initial screenings
A
Where are the various manuals, guides, and video learning library found?
Be specific
Teams > Channels > GRAND Mental Health > Learning and Development
Is this a reportable situation?
Georgino is a 32-year-old male with no children who came into services 6 months ago. During your session, he discloses for the first time that he is experiencing domestic violence at home.
This is not a reportable situation.
If Georgino is considered a vulnerable adult, this would be reportable.
Winnie the Pooh is a 45 year old male who came to services to help with his addiction with honey. According to the Hundred Acre Woods, honey is considered a substance, which can lead to intoxication. Winnie stated that he has been addicted to honey for 7 years, but since losing his employment and driver's license suspended, he decided to come seek services at Grand.
What screener(s) and assessment(s) are needed to support Winnie?
TCUDS
AUDIT
ASI
ASAM
What is the difference between a child safety plan and an adult safety plan?
List 5 Roles that may be on a client's treatment team (must use full name, not acronym)
Therapist/Crisis Team Manager
Skills Development Professional
Recovery Support Specialist
Behavioral Health Coach
Family Support Specialist
Customer Support Specialist
Team Support Specialist
Discharge Planner
Registered Nurse
Provider
Find an example of a child's Safety Plan in Teams
*show on computer*
Is this a reportable situation? Justify your answer.
Flo is an 8-year-old male who wears shorts year-round. When you ask his guardian if Flo has longer pants, they say yes but appear hesitant.
It depends:
Continue to ask questions.
Consider cultural values
Staff with supervisor if needed
Piglet is a 16 year old female who came to services. Piglet disclosed to her RSS that she has had anxiety all of her life, but it has worsened since her experimented with marijuana during spring break. She is so worried that her parents and employment will find out.
What screener(s) are needed to support Piglet?
GAD-7
TCUDS
Clyde is a 67 widowed male has been an OP client with Grand for 3 months. He has been services due to the passing of his wife 2 months ago. On Christmas, Liam called the crisis line and stated, "Christmas is her favorite holiday. This is my first holiday without her. I'm devastated without her. I made up my mind and going to be with her."
As a clinician, what documentation would be completed?
Grand Screener
Safety Plan
Staff with team