The Health Care Team
Medical Law & Ethics
Interpersonal Communications
Appointment Scheduling
Patient Reception
100

This term refers to all individuals who work together to provide patient care.

What is the health care team?

100

This refers to the moral principles that guide healthcare professionals in their decision-making.

What is Medical ethics?

100

This part of a letter includes the month, day, and year written out in full.
 

What is the date?

100

This abbreviation stands for urinary tract infection.
 

What is an UTI?

100

This is a situation in which a patient's health may be adversely affected if immediate action is not taken. Some situations may even be life threatening.

What is an Emergency?

200

This professional is typically responsible for diagnosing and treating patients.

Who is a physician?

200

This branch of law focuses on rules and regulations that govern healthcare practices.

What is medical law?

200

This is the greeting in a letter that uses titles like Mr., Mrs., or Ms. followed by the patient’s name.

What is the salutation?

200

This scheduling method is used to fit in patients with straightforward urgent care needs.
 

What is double booking?

200

This patient must typically complete full registration and medical history forms before being seen.
 

What is a new patient?

300

These workers support physicians by performing clinical and administrative tasks in a medical office.

What is a medical assistant?

300

This document gives permission for treatment after a patient is informed of risks and benefits.
 

What is informed consent?

300

This type of nonverbal behavior—such as crossed arms, lack of eye contact, and tense posture—often signals discomfort or defensiveness.
 

What is closed body language?

300

This appointment abbreviation incorrectly represents “fx.”
 

What is effects?

300

The person who is financially responsible for the patient’s medical bill.
 

What is a guarantor?

400

This type of health care worker is chiefly responsible for the input of the charges, payments, and adjustments on the patient's account.

What is a medical biller?

400

This legal principle protects a patient’s private health information from being shared without permission.

What is confidentiality?

400

When handling a possible emergency call, who should the assistant immediately transfer the call to:  

What is the doctor or physician?

400

This process is required before many surgical procedures to confirm insurance coverage.
 

What is precertification?

400

This form used in the medical office contains past medications, illnesses, and surgeries.  

What is a Medical History form?

500

This role focuses on patient care coordination, communication, and assisting nurses or physicians in hospitals.

What is a registered nurse?

500

This is a legal requirement that healthcare workers must maintain a certain level of competence and care.

What is standard of care?

500

This device may have the greatest potential for a possible breach of confidentiality.

What is a Cell phone?

500

This type of appointment involves sending a patient to a specialist.
 

What is a referral appointment?

500

This document explains how a patient’s health information may be used and disclosed.
 

What is a Notice of Privacy Practices?