Case study
A Supply Chain View of the Resilient Enterprise
100

What major logistics company is the protagonist, Jessica Glück, working for in this case study?

Global Forwarder Inc.

100

What are the two primary strategies to build resilience in supply chains?

Redundancy and flexibility

200

What greenhous gas put pressure on the shipping industry to reduce its emissions?

Sulfur

200

What term is used to describe disruptions designed to inflict maximal damage, such as terrorism?

Adaptive threats

300

Give two of the five suggestions made my Jessicas friends to address the container shortage.

1)Containers can be sourced from Hamburg Harbor

2)Making reservations for containers beforehand.

3)Source containers directly from carriers.

4)Stockpile containers at the company in advance.

5)Purchasing containers for the company to guarantee availability at all times.

300

Name 4 out of the 7 stages of disruption

1) Preparation

2) Disruptive Event

3) First Response

4) Initial Impact

5) Full Impact

6) Recovery Preparations

7) Recovery

8) Long-term Impact

400

What operational strategy involves retaining inbound containers to use them for outbound shipments?

Strategic Stockpyling

400

Which company mitigated disruption impacts during the 2003 SARS epidemic by leveraging local employee efforts?

DHL

500

What does the term demurrage refer to?

The charge the merchant pays for keeping the carrier's equipment beyond the free time offered by the carrier for delivery of goods in ports, terminals and depots.  

500

Which advanced supply chain concept allows companies to use postponement strategies to mitigate disruption impacts?

Semifinished inventory kept in a state ready for customization