crystals
name 3 properties of fluorite crystal
-mental clarity
-invisibility cloak
-auric protection
-psychic vision
what type of gold are the chains
some are 14k gold filled
some are 14k gold plated
what is our policy about children alone in the store?
tell them to get their parents or guardian.
how do you check who is "ON CALL"
team schedule on google calendar
what is our sacred sales policy?
education>everything, listening, being a guide
if someone came in looking for something for a new mom where would you lead them?
-carnelian, womb healing
-fire quartz womb healing
-garnet meatballs grounding
-caribbean calcite, baby sleeping etc
what is the replating service?
what do we do if someone wants a custom order?
send them the custom order form and have them pay a deposit if they are serious.
what if someone wants to book a session, but the current hour isn't showing up on the POS system?
add the current hour in sesami for the team member
when are events coming back?
october
what is the purpose of spherical stones? Uses?
-sending out energy in a sphere around the stone
-symbolises balance
-amazing, soft energy that creates an orb of energy
-great for altars/crystal grids
metal plating process is called?
electroplating, copper, palladium, and gold
how do we handle loiterers?
tell them we are closed for lunch, usher them out.
what if someone wants to join the collective?
we guide them to the application, but we tell them that when we are looking to expand, we'll have their info
if someone wants to learn more about the goddesses, where do you direct them?
goddess books, sprays, crystals that are the goddesses, pieces that are the goddesses
if a customer asks when we restock or get new stuff in, what do we say?
all the time, big restock in february, we can source whatever you'd like.
what material chain is on the palladium pieces?
sterling silver
how do we get people on our mailing list
send receipt, QR code courses
what if someone goes over their session time by a lot?
they must be charged for the time that the healer says they spent on them, sometimes they chit chat and go over and don't count as part of the session.
if someone wants to learn more... where do we direct them?
all of our channels, youtube, pod, mystery school
this crystal has lore! the flash inside the stone is said to be lighting trapped inside... its great for third eye opening and psychic visions... what crystal is it?
what is the difference between palladium and sterling silver?
palladium is a precious metal much closer to platinum. what is used to make white gold.
what do we do if someone wants to know the schedule of events?
get their email, give them a card, events section at the top of the website
who does 15 min sessions?
Alexandra and Chrissy
if someone is on their abundance journey, where do we direct them?
empress course!