BASIC GREETINGS
How do you say « Bonjour » in English?
Hello / Hi
Is “Hi” formal or informal?
Informal
What do you say when welcoming a visitor?
Hello, how may I help you?
What is a common phone greeting at work?
Good morning, [Company name].
How do you say « Merci » in English?
Thank you
What greeting can you use in the morning?
Good morning
Is “Good morning, Mr. Smith” formal or informal?
Formal
A client arrives. What is a polite greeting?
Good morning, welcome.
Complete: “Good afternoon, this is ___ speaking.”
Your name
What do you say after “Thank you”?
You’re welcome
Which greeting can be used any time of day?
Hello
Which is more formal: “Hey” or “Hello”?
Hello
How do you greet a coworker professionally?
Good morning / Hello
Is “Hello?” acceptable in a professional phone call?
Yes, but it’s basic
How do you politely get someone’s attention?
Excuse me
How do you greet someone you already know?
Hi, how are you?
Choose the formal greeting:
A) Hey, how’s it going?
B) Good afternoon, how may I help you?
B
What do you say before starting a conversation?
Excuse me / Hello
What is a more professional alternative to “Hello?”
Good morning, [Company name], how may I help you?
Which is more polite: “What do you want?” or “How may I help you?”
How may I help you?
Give two common English greetings.
Hello / Hi / Good morning / Good afternoon
When should you use formal greetings?
With clients, supervisors, or people you don’t know
Complete the sentence:
“Good afternoon, how can I ___ you?”
Help
A client calls. What is the best greeting?
Good morning, [Company name], how may I assist you?
Name two polite expressions used in greetings.
Please / Thank you / Excuse me