Objections
Questions
Be an Expert
100
My bill is only $200

A - thanks!

R - the new subsidized programs make more sense for lower bills because you don’t have to buy or lease anything expensive, it’s just a lower rate.


T - my job’s pretty simple…

100

Are you with SDGE?

A- great question!

R- actually Net metering is a statewide program so it’s not specific to SDGE although we do work with them down here.


T- is this the ____ residence?

100

Why is a Tesla inverter worse than Enphase micro-inverters?

Central point of failure. No individual panel monitoring. 

200

You need to talk to my spouse but they’re not home. 

A - thanks!

R - we’ll be out here for the rest of the day, what time does he usually get back?

T - I’ll just explain to you how it works real quick and you can let me know if you us to come back or not

200

Didn’t you see my no soliciting sign?

A- thanks for pointing that out!

R- they give us a list of people to talk to based on which homes are likely to qualify. I only need about 30 seconds and then I can scratch you off my list.

T- is this the ____ residence?

200

Qcell panels owns and operates which PPA?

Enfin 

300

I don’t get a paper bill and I haven’t ever logged in online before.

A - thanks!

R - do you get the usage update emails? If you do, we should be able to reset your password and if you don’t, it takes about 30 seconds to set up an online account. I can actually help out with that!

T - the way it works is…

300

Who owns the panels?

A- great question!

R- the programs owns and takes care of its utility equipment at no cost to the homeowner, just like SDGE does with the power lines. You just buy less expensive power :-)

T- my job is pretty simple…

300

Both the Tesla & Enphase batteries provide whole home backup, however, which one can charge & discharge simultaneously during a daytime outage?

Tesla

Enphase

Both 

Neither

Enphase

400

I don’t want anything on my house that I don’t own.

A - thanks!

R - There are also programs where you own it too depending on what you guys qualify for. That’s what we help you check! 

T - my job’s pretty simple…

400
What if I’m moving and the buyer doesn’t want my solar panels?

A- great question!

R- same as with SDGE, you can just “opt out” of the utility bills as a homeowner. But instead of taking over a super high SDGE bill, they’re taking over a low flat bill at a guaranteed rate with battery backup and free maintenance - so it’s actually a selling point! You get about 4% more for your home according to Zillow.

T- look, my job is pretty simple…

400

How is the buyout price calculated if the homeowner decides they want to own a PPA system?

FMV - fair market value - independent auditor 

500

We’re really busy but check back in a few weeks. 

A - thanks!

R - i get it believe me, but we have an  incentive this week so if you can squeeze me in by Sunday we can get you some extra stuff! It doesn’t take too long and it’s usually pretty interesting.

T - My project manager and I could swing back at….

500

What’s your website or where can I look this up online?

A- great question!

R- there are a few different programs you might qualify for, so what we do is check everything first, and then when we drop off your design, we’ll have specifics for you to look up online!

T- my project manager and I can swing back at ____ or ____ …

500

Which PPA has the most difficult M2 process meaning that it takes longer for the installer to get paid?

Enfin