Conversation
Out in Public
Friendship
Personal Space
Workplace Norms
100

You want to talk to someone you have never met before. How do you start?

"Hi, my name is ___. What's yours?"

100

You need to use the restroom at a restaurant. What should you do?

Look for the bathroom sign or politely ask a staff member.

100

Your friend tells you they just lost their pet. How should you respond?

Say, "I am so sorry, that must be really hard."

100

True or False: It is okay to hug someone you just met if you are excited.

False. Always ask for permission first.

100

You are going to be 10 minutes late to your job. What is the first thing you do?

Call or email your supervisor and/or the location.

200

A classmate or peer is talking, but you have a question. What do you do?

Wait for them to finish talking before speaking.

200

You finish a snack at a public park, but there isn't a trash can nearby. What do you do?

Keep the trash with you until you find a garbage can.

200

True or False: If you text a friend and they don't reply right away, you should keep texting until they answer

False. Give them time to answer.

200

You are talking to someone and they step backward. What is this social cue telling you?

You are standing too close; give them more personal space.

200

Your coworker is wearing headphones while working. Is this a good time to start a long conversation?

No. Headphones usually mean they are busy or focusing.

300

Someone asks, "How are you?" . What is a standard way to reply?

"I'm doing well, thank you! How are you?"

300

You are in a quiet movie theater or library and your phone rings. What is the expected behavior?

Silence the phone immediately; don't answer it in the quiet space.

300

Your friend has a piece of food stuck in their teeth. What should you do?

Politely and quietly let them know so they can fix it.

300

You want to borrow a peer's tablet or book. What do you do first?

Ask them for permission before touching it.

300

You are feeling frustrated or overwhelmed by a task at work. What should you do?

Take deep breaths and calmly ask somebody for help.

400

You have been talking about your favorite video game for 5 minutes, and the other person is looking away or checking their watch. What should you do?

Stop talking about the game and ask them a question about themselves.

400

You are in a long line at the grocery store checkout. The person in front of you is taking a long time. How do you handle it?

Wait patiently in line without huffing, pushing, or complaining out loud.

400

A friend invites you out, but you really want to stay home. How do you say no politely?

"Thank you for inviting me, but I can't make it this time. Maybe next time!"

400

You are at the grocery store and see there is a really long line at check-out, but you have to get going. Would it be okay to cut in front of everyone else since you are in a rush?

No, it is not okay to cut people in lines. You could wait your turn or leave your items to purchase them another time.

400

You make a small mistake, and your supervisor gives you feedback on how to improve. How should you react?

Say "thank you, I will work on it and try again". You can move on with your day and remember how to do the task differently without being upset. 

500

What is the difference between an "Inside Voice" and an "Outside Voice"?

Inside voice is quiet so it doesn't disturb others; outside voice is louder for open spaces.

500

A stranger on the street walks up and asks you to follow them to their car. What do you do?

Say "No" firmly, walk away to a safe place, and tell a trusted adult or staff member.

500

You have a friend who likes to tease you for fun, but continues to tease you after you have asked them to stop multiple times. Is this person being a good friend or bad friend?

Bad friend! A good friend might tease, but would stop when you ask them to.

500

You need to sneeze or cough while sitting next to someone. What do you do?

Sneeze/cough into your elbow or a tissue, turn away from them, and wash your hands.

500

You disagree with your supervisor on a rule at your workplace. How should you approach the situation?

Ask to speak to your supervisor privately for clarification on the rule.