Provider Enrollment
Billing
And more billing
Operations Policies
HCPF/General
100

What is the enrollment processing timeline for applications?

New applications, revalidations and enrollment updates are currently being processed by the Department's fiscal agent within eight (8) business days on average.

100

Is an NPI number required for HCBS enrollment?

No, only for certain specialties is an NPI required

100

What is the only way to get eyeglasses or contacts covered by CO Medicaid? 

Following an eye surgery and using modifier 55

100

What is the timely filing policy at HCPF?

Providers always have at least 365 days from the date of service (DOS) to submit a claim. 


100

Who is the Medicaid Operations Office Director & Deputy Director?

Ralph Chaote and Stephanie Denning

200

What is the 2025 application fee amount?

$730

200

What is a Program Approved Service Agency?

A Program Approved Service Agency (PASA) is an agency that has been approved to provide direct community-based services to individuals with intellectual or developmental disabilities approved for Medicaid waiver services.

200

What is the minimum amount of time for speech therapy sessions to count as billable?

8 minutes or greater
200

Where do providers file appeals?

Office of Administrative Courts
1525 Sherman Street, 4th Floor
Denver, Colorado 80203
Phone: 303-866-2000
FAX: 303-866-5909

200

When are mid-year reviews and end-of-year reviews?

Mid-year reviews are in March & end-of-year reviews are in September.

300

When are providers notified that it's time to revalidate, and when can they no longer access the revalidation link?

6 months before revalidation and 6 months after revalidation

300

What is a bilateral procedure, and how do you get it paid?

A surgical or medical procedure performed on both sides of the body during the same operative session. Use modifer 50.

300

Who creates the PARs for HCBS providers?

Case Management Agencies complete the Prior Approval and/or Cost Containment requests for their specific programs according to instructions published in the regulations for the Department of Health Care Policy & Financing (the Department).

300

What are the two requirements for a group legal name change?

Attach a 147C from the Internal Revenue Service (IRS) and a current W-9.

300

Name the four RAE Regions?

Rocky Mountain Health Plans (RMHP) and RMHP PRIME, Northeast Health Partners (NHP), Colorado Community Health Alliance (CCHA), & Colorado Access (COA)

400

What are the enrollment types for which a change of ownership is accepted?

Hospitals-General and Mental, Hospice, Nursing Facilities, Home Health Agencies, Pharmacies (including Indian Health Services Pharmacies)

400

What are two of the six data points that EVV verifies?

  • Type of service performed
  • Individual receiving the service
  • Date of the service
  • Location of service delivery
  • Individual providing the service
  • Time the service begins and ends
400

In the pediatric behavioral health benefit, what is the difference between these two procedure codes, 97151 & 97151 TJ

97151 is for initial assessment (1x12 months) and 97151 w/TJ is for reassessment (2x6 months)

400

What is the lower of pricing logic?

Either coinsurance and deductible or difference between Medicare paid amount and Health First Colorado allowed amount, whichever is lower

500

What are the required attachments for a PT 01 General Hospital enrollment?

License, CLIA certificate, W9 (signed and dated within the last six [6] months), and Voided business check or bank letter

500

What is an example of a manual priced procedure code, and what is required for the claim to pay?

PAD or DME -- an invoice for the PAD or supply item so Gainwell can pay the claim correctly.

500

What are two services not covered by FFS Behavioral Health Benefit?

  1. Services and covered diagnoses included under the responsibility of a RAE are not covered under the FFS Behavioral Health Benefit for members attributed to a RAE.
  2. Court-Ordered services. Services that are ordered by a court are not automatically covered or excluded by Health First Colorado. Services must meet Medical Necessity criteria to be reimbursed by Health First Colorado.
  3. Services provided by email, text message, facsimile transmission, and online research.
  4. Room and board services.
  5. Educational, vocational and job training services.
  6. Habilitation services.
  7. Services to inmates in public institutions (i.e. correctional facilities) as defined in 42 CFR § 435.1009.
  8. Mental health services to individuals residing in institutions for mental diseases as defined in 42 CFR § 435.1009 are not covered outside of the RAE.
  9. Recreational and social activities.
  10. Day treatment program services.
  11. Peer advocate services.
500

After correctly making an EFT update to an enrollment, when should a provider expect to start seeing payments in their bank account?

Once the update has been processed by the Department's fiscal agent, an additional two (2) weeks are needed to establish EFT.

500

Correctly name 5 vendors that work with Colorado Medicaid?

Gainwell, Deloitte, Optum, Sandata, Acentra, Dentaquest, Prime Therapudics... ?